Luca Crisanti Email and Phone Number
Luca Crisanti work email
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Luca Crisanti personal email
Luca Crisanti is a Consultant | Marketing Strategy | Customer Analytics & Insight | CVM | Management Consulting | Media | Telco | FMCG at Customer Analytics Italia. They possess expertise in powerpoint, microsoft word, microsoft excel, access, supply chain management and 10 more skills. They is proficient in Italiano, Inglese and Tedesco. Colleagues describe them as "I have known luca for almost 20 years, in which I have seen him test himself in different fields always with excellent results. The three keywords that best describe Luca are certainly: Solution Driver | People activator | Reliable He always tries to learn from new challenges to increase his knowledge and learn new and more advanced strategic and leadership skills. I really appreciate that he is always willing to share his point of view to drive the discussion to come up with a fast, consistent and effective solution. Luca is ready to get involved in a new industry or a in product company. I am convinced that he has the know-how to give a big boost to the business with an innovative and diverse approach."
Customer Analytics Italia
View- Website:
- customeranalytics.it
- Employees:
- 2
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ConsultantCustomer Analytics Italia Oct 2024 - Present
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ManagerJakala Sep 2023 - Feb 2024Milano, Lombardia, ItaliaLeading projects in CRM and marketing strategy• Loyalty & Engagement• CRM & Customer Value Management• Customer Media planning• Data analysis, location intelligence and geomarketingIndustries: FMCG (beverages, beauty, fashion) -
Marketing Strategy ManagerNutcracker Srl Aug 2022 - Aug 2023Milano, Lombardia, ItaliaLeading projects in Marketing strategy, Omnichannel Marketing & Sales strategy, Customer Value Management• Omnichannel Customer Experience and Customer Journey design• Digital Marketing Strategy• Engagement and Conversion Model design• Scenario analysis and Business Planning• Retention model and Loyalty program• Definition of the customer framework (Segmentation, targeting, and positioning)• Customer insight and analyticsIndustries: Telco, Insurance, B2B Sales, B2B2C Sales -
Senior ConsultantBip Oct 2020 - Aug 2022Marketing Insight ManagerJun 2020 - Aug 2022 | International Pay-TV playerCustomer insights and planning• Team Leading• Business case development• Budgeting, forecasting, and planning of Premium Packs movements• Review of reporting structure, insights and executive document production -
ConsultantBip - Business Integration Partners Apr 2018 - Oct 2020Marketing analystSep 2019 - Jun 2020 | International Pay-TV playerBroadband churn analysis• New planning model development• Reporting development___________________________Data analysis team leaderMar 2019 - Sep 2019 | International Pay-TV playerB2B Churn analysis• Retention clusters definition• Ad-hoc promo development• Re-design of customer lifecycle ___________________________Product MarketingJan 2019 - Mar 2019 | International Pay-TV playerProduct development support on Sky Broadband launch ___________________________Marketing AnalystJan 2018 - Dec 2018 | International Pay-TV playerCustomer insights and planning• ARPU development analysis• Customer Base business case development• Budgeting, forecasting, and planning of Premium Packs movements
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Senior Business AnalystBip Dec 2015 - Apr 2018Data analysis team leaderJun 2017 - Dec 2017 | International Pay-TV playerCustomer Care TransformationData analysis, monitoring, reporting, and insights production in the Customer Care area on pivotal corporate projects (e.g. new billing cycle, new STB launch, Try & Buy campaign) impacting the whole company, co-operating with teams from other directions inside the company___________________________Marketing AnalystNov 2016 - Jun 2017 | International Pay-TV playerCustomer Marketing AnalysisResponsible for planning and reporting of Premium Packs upselling and downgrade___________________________Data analysis team leaderMay 2016 - Oct 2016 | Major italian software houseReview and optimization of Customer Operations processes of the company• Data collection, analysis, and evaluation• Developed the first forecasting model of Customer Care contacts of the company___________________________Data analystJan 2016 - May 2016 | Banking / payments playerMapping, assessment and optimization of CRM processes of the company• Data collection• Appropriate Database restructuring• KPIs selection• Analysis model development• Scenarios evaluation
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Business AnalystBip May 2014 - Dec 2015PMOJun 2015 – Dec 2015 | International Insurance playerBusiness Continuity Management • Support in the establishment of the Business Continuity Plan on Archer platform___________________________PMOMay 2014 – May 2015 | International Insurance playerProject Governance• Executive committee support• Evaluation of budget allocation on “Changing the Business” projects• “Future steps” development support• Various reporting and data analysis.
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Internship - Strategic Marketing Rapid Development CountriesAriston Thermo Group Oct 2013 - Mar 2014Milano, ItaliaBusiness analysis for Rapid Development Countries division.My main duties were the creation and implementation of a dynamic dashboard monitoring all 16 markets.I took part in a price monitoring project in Eastern Europe and in a cross-divisional project regarding online market SWOT analysis
Luca Crisanti Skills
Luca Crisanti Education Details
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Engineering/Industrial Management -
Intensive Course: “Activities And Economy Of Trade Ports” -
Engineering/Industrial Management
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Lss Leonardo Da Vinci MilanoHigh School Diploma
Frequently Asked Questions about Luca Crisanti
What company does Luca Crisanti work for?
Luca Crisanti works for Customer Analytics Italia
What is Luca Crisanti's role at the current company?
Luca Crisanti's current role is Consultant | Marketing Strategy | Customer Analytics & Insight | CVM | Management Consulting | Media | Telco | FMCG.
What is Luca Crisanti's email address?
Luca Crisanti's email address is lu****@****bip.com
What schools did Luca Crisanti attend?
Luca Crisanti attended Politecnico Di Milano, Ecole Nationale Supérieure De Techniques Avancées, Politecnico Di Milano, Lss Leonardo Da Vinci Milano.
What skills is Luca Crisanti known for?
Luca Crisanti has skills like Powerpoint, Microsoft Word, Microsoft Excel, Access, Supply Chain Management, Multi Channel Marketing, Purchasing, Teamwork, Lingua Inglese, Lavoro Di Squadra, Analysis, Analisi.
Who are Luca Crisanti's colleagues?
Luca Crisanti's colleagues are Davide Bagnolati, Matteo Marchiori, Brooke Danthine, Daniele Casuccio, Antonia Fiore, Gianpaolo Frisone.
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Luca Crisanti
Italy -
Luca Crisanti
Dottore Commercialista, Revisore Legale Dei Conti, Owner Studio Crisanti Dottori Commercialisti, Partner Of Isif S.R.L.Treviso1studiocrisanti.it -
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