Luca Valente Email & Phone Number

San Francisco, California, Us

Assist enterprise customers in achieving their strategic objectives, reaching key milestones in their Integration and Automation journey, and delivering maximum value to their organization through the adoption of iPaaS.Play an active role in enhancing internal processes to establish standardized procedures for the customer success team.Strengthen proactive strategies to enhance customer retention.Establish and nurture relationships with customers and the community to foster long-term business growth.Monitor metrics and develop actionable insights to enhance efficiency and performance.Conduct training sessions and provide mentorship to customer teams, facilitating the swift adoption of our tools.Offer recommendations for changes, improvements, and enhancements to the product development team based on valuable customer feedback.Identify expansion opportunities by assessing environments and evaluating potential growth avenues with existing customers.

Windsor, Connecticut, Us

Provided strategic advisory services to enterprise customers aiming to build an efficient, effective and scalable RPA (Robotic Process Automation) Center of Excellence.Guided organizations through the establishment of governance and controls over the automation of business processes.Connected with and understand customers’ business goals and what it takes to make them successful, driving customer outcomes with the Blue Prism on-prem and SaaS Automation Digital Workforces.

Windsor, Connecticut, Us

Responsible for leading the Architect team and coordinating continuous innovation of all elements, collateral, and best practices associated with the ROM (Robotic Operating Model), the consolidated industry approach to delivering maximum business benefit through the scaled deployment of RPA (Robotic Process Automation), and establishing an efficient and high-performing Intelligent Automation Center of Excellence.

Windsor, Connecticut, Us

Provided expertise at successfully delivering scalable RPA (Robotic Process Automation) with partners and customers to help them maximize their business benefit.Accelerated customer success and value realization applying the ROM (Robotic Operating Model) methodology and framework.Helped enterprise customers build and upscale their RPA Center of Excellence to ensure successful and scalable automation implementations.Designed and implemented RPA best practices and solutions.Provided advice and mentored on design and RPA best practices to partners and customers.

Alpharetta, Us

Defined and presented technical solution proposals for customers and prospects, working closely with the sales team.Organized workshops with customers and prospects as a technical expert to understand and collect requirements to propose effective solutions.Prepared business cases for the sales teams to support their customer engagements. Provided initial architectural design and technical guidelines to project teams.

Alpharetta, Us

Responsible for architectural solution and design of broad Supply Chain projects leveraging deep functional and technical knowledge of Supply Chain processes: Financial planning, Assortment planning, Demand forecasting, Promotion planning, Allocation and Replenishment.Led the delivery teams in charge of designing, developing, and deploying Supply Chain projects, from pre-development to go-live.Collaborated with business stakeholders and liaised with network administrators, enterprise architects, and database administrators to provide support in quality assurance, program logic, and data processing.Supported pre-development phase by evaluating proposals to identify potential problem areas and make the appropriate recommendations.Provided work effort estimates and collaborated with project managers to build project plans, update project timelines and review business cases.

95877 Bezons, Fr

Designed and developed Data Analysis tools for automotive companies using Microsoft Visual Basic and Object Oriented tools.Designed and developed Web Intranet projects for food and beverage companies using Microsoft tools (IIS, Visual Studio, ASPX, Javascript, Visual Basic)

Collegno, Torino, It

Designed and developed object-oriented MS Windows GUI applications and assemblies using Microsoft .NET with Visual Basic, Visual C++, C#.Developed fiscal and management products using Visual Basic, Visual C++, Power Builder.

Responsible for the design and development of office products (word processor, spreadsheet) and Fortran graphical routines on VAX/VMS operative system.

Education record

Education record