Lucas Assad Email & Phone Number

Brazil

Pindamonhangaba, São Paulo, Brasil

- IT Team Leadership at Zodiac Phamaceutical Products Industrial Plant- IT Budget planning and execution- Accountable for vendor selections and contracts management- Working with business areas to define priorities and needs for future projects implementation- Traceability L3 and L4 project planning and leadership - OEE project consultancy and leadership- Helping to accelerate company's cultural transformation through process innovation and sharing experience- End-user and application support owner

São Joseé Dos Campos

Regional Service Owner for manufacturing and distribution areas at Johnson & Johnson Consumer, Pharma e Medical (USA & Latin America).Main accomplishments:- Multiple support teams leadership for manufacturing, logistics and transportation applications for all company sectors (Medical, Pharma and Consumer)- Delivery manager and SME on MES PAS-X system deployment at Johnson & Johnson Toiletries Plant in Brazil- Delivery manager on Global Logistics Optimization project to migrate all company’s transportation management into a single platform (JDA TMS)- Multiple systems support integration in Latin America for Consumer, Pharma and Medical divisions including +100 applications across 6 countries (Mexico, Argentina, Brazil, Dominicana, Venezuela and Colombia)- Service provider contract management for support and development- Problem management champion in Latin America region accountable for reducing +50% of problem tickets across multiple platforms (SAP, WMS, MES, EDI, TMS, Digital, Salesforce)

São José Dos Campos E Região, Brasil

IT Analyst for J&J Consumer Distribution Centers located at Tobyhanna-PA, Mooresville–IN and Fontana-CAMain accomplishments:- SME and delivery manager on new distribution center deployment at Mooresville-IN- SME and delivery manager on WMS software upgrade for other two distribution centers at Fontana-CA & Tobyhanna-PA;- SME and delivery manager on Olive Branch-MS Distribution Center decommission - Technical leadership to the application support team and service providers for Warehouse management and Transportation management applications- Direct contact with sales and logistics business areas in USA towards strategies development- L1, L2, and L3 tickets management including incidents, problems, requests and enhancements

São José Dos Campos (Cliente Johnson & Johnson)

Support Analyst for J&J Distribution Centers at Tobyhanna-PA, Olive Branch–MS and Fontana-CAMain accomplishments:- Application servers management (Unix/Windows/Linux);- Application vendor management;- L2 and 3 24x7 support- End user support at the company’s distribution centers- Incident, problem and servisse requests management- Application small enhancements development- SOX Compliant application support

- PHP web programming- Database management (Oracle & MySQL);- Server management (Linux and Windows)- Network management (Proxy, Firewall, Fileserver, DNS, DHCP, FTP, VPN, Samba, Citrix Metaframe);- End user support

- Server management (Win NT / 2000) - Lotus Domino Server management (Correio eletrônico).- Backup/Restore management