Lucas Barbieri Email & Phone Number

Mexico City, Mexico

Ciudad De México, México

Nuestra misión es fomentar el bienestar animal a escala mundial sensibilizando a los dueños de mascotas y simplificar la atención de sus necesidades.Somos una plataforma digital integral que consta de una aplicación móvil innovadora. A través de esta herramienta, te brindamos acceso a diferentes opciones para el cuidado de tu compañero animal. Además, hemos desarrollado un CRM diseñado para optimizar la administración de servicios y productos ofrecidos por negocios vinculados a esta industria.__Our mission is to promote animal welfare on a global scale by raising awareness among pet owners and simplifying the care of their needs.We are a comprehensive digital platform consisting of an innovative mobile app. Through this tool, we give you access to different options of services and products for taking care of your pet. We have also developed a CRM designed to streamline and enhances the management of services and products offered by pet businesses.

México

Head of People MexicoPartner and collaborate with the Leadership Team to create, implement and enhance value focused people solutions that drive growth, increase efficiency and strengthen capabilities driven by data analysis using engagement, performance and attrition metrics. Achievements:- Creation and implementation of strategies to increase eNPS quarter vs quarter.- Optimization of the Org Chart for the entire country. - Collaboration with key stakeholders for the creation and implementation of development programs, talent management strategies and performance management.

México

Leasing DirectorManagement with a “player-coach” role in the sales team in South and West areas of Mexico City. Support and mentor Leasing Managers sales team on direct sales and enable their performance by maintaining strong relationships with key internal and external stakeholders. Structure deals and direct negotiations with C-level executives. Responsible for the full sales cycle for large deals within my clusters. Definition of budget, objectives and KPIs for the team, monthly performance reviews and feedback.Achievements:- Increase of 142% in sales in my team which led to 1.1M USD revenues.Increasing 42% in revenues vs previous six months.- Achieved 41% of opportunities converted in “close won” in the last six months, which resulted in an increase of 8% in the conversion rate.

México

Management and accountability of top Enterprise Accounts in the region, developing services and strategies to retain and grow my BoB, create excellent member experience, work and close interaction with local and global internal areas (key stakeholders); structure deals and negotiate with C-level executives.Achievements:- Retention of 80% of Key Accounts during crisis and growth of 70% on Key Accounts, which lead to an increase of 90% on revenues.- Increased commitment term contracts and Average Revenue Per Member to 15% in less than one year.

México

México

Responsible for the daily on-site support of accounts having a sales, operations and hospitality customer-centric focus. Participated in the opening of a new market by focusing on an intensive sales campaign.Achievements:- Coordination of the logistics for the building opening for Enterprise Accounts which represented 30% of the building occupancy.- Strengthen the partnership between WeWork and Banco Santander which led to a growth of 103.5% in less than a year.- Creation of on site efficient operational processes for Enterprise Accounts.- Community Rockstar Award.

Human and Organizational Development Assistant (Jul 2016 - May 2017)Responsible for the recruitment process by moderating and owning assessments. Development of strategic and organizational frameworks for key accounts.Achievements:- Re-engineering of recruitment processes reducing the hiring cycle from 50 to 30 days.- Development of Alsea and Coca-Cola collaboration frameworks.Marketing and Content Assistant (Oct 2015 - May 2017)Analyzed and understanding customer needs, based on analyzed market trends, social research and customer behavior, new clients prospecting.Achievements:- Re-design and creation of the brand architecture for Enterprise Accounts and acquisition of new accounts by selling special trendy projects.

San José, Costa Rica

Design and conduct workshops for self-esteem, motivation, leadership and communication Skills. Conduct group counseling sessions for parents of children with anxiety. Empower women of a certain community, so they can grow their business and take ownership in their personal life. Helped to migrate manual database to electronic database, and improvement of processes efficiency.

Kuala Lumpur, Malaysia

Human Resources Internship (Sept. 2013 - Nov. 2013)Understanding different leadership styles within the company by applying analytical and research tools with top management. Design programs for integration among different levels of the company and training programs for the staff of different themed parks.Achievements:- Develop new growth and training programs, by identifying needs among the employees.- Conduct team building sessions with different levels of the structure. This led to improved communication and cut the missing link between different areas.Marketing Internship (Sept. 2013 - Nov. 2013)Understanding children behavior and parents' needs during theme parks visits. Market analysis and strategy development.Achievements:- Develop a sponsorship retention plan, based on the market research. Customer service satisfaction was highly positively evaluated during those months.