*Delivered excellent customer service, assisting customers with inquiries, locating products, and resolving issues promptly.*Managed stock replenishment and product displays, maintaining a well-organized and visually appealing store environment.*Developed strong communication and teamwork skills by collaborating with colleagues across various departments.

*Advanced skills in Adobe Premiere Pro, developed over several years.*Edited video content for popular YouTube influencer WillNE, including compiling clips for the channel “A Bit More WillNE.”*Created weekly TikToks for the Spotify show “ThisWeek On The Internet,” helping grow the “TWOTIOFFICIAL” TikTok account to over 130,000 followers and generating over 25 million views.*Demonstrated strong time management, initiative, and deadline-oriented skills while delivering… Show more *Advanced skills in Adobe Premiere Pro, developed over several years.*Edited video content for popular YouTube influencer WillNE, including compiling clips for the channel “A Bit More WillNE.”*Created weekly TikToks for the Spotify show “ThisWeek On The Internet,” helping grow the “TWOTIOFFICIAL” TikTok account to over 130,000 followers and generating over 25 million views.*Demonstrated strong time management, initiative, and deadline-oriented skills while delivering high-quality edits in a fast-paced environment. Show less

*During my A-level studies I worked at Call-Assist, an insurance broker which works alongside many insurance companies providing vehicle rescue and assistance services for individuals who have experienced vehicle breakdowns in which I:*Managed inbound calls from clients requiring vehicle breakdown recovery services, ensuring prompt and efficient assistance.*Promoted as a mentor, guiding new trainees through the learning process, monitoring live calls, and providing support to… Show more *During my A-level studies I worked at Call-Assist, an insurance broker which works alongside many insurance companies providing vehicle rescue and assistance services for individuals who have experienced vehicle breakdowns in which I:*Managed inbound calls from clients requiring vehicle breakdown recovery services, ensuring prompt and efficient assistance.*Promoted as a mentor, guiding new trainees through the learning process, monitoring live calls, and providing support to ensure high-quality client interactions.*Completed a 6-week classroom-based training program focused on improving phone etiquette and becoming proficient in the internal system for effective service delivery.*Developed strong customer service skills, excelling under pressure during challenging client situations. Show less