- Organize content posting schedule across platforms, increasing engagement by 150%- Analyze SEO reports and implemented backend website changes to increase native trafficContribute to marketing initiatives by editing pitch decks and case studies- Create social media posts to achieve brand recognition on LinkedIn and Youtube

- Created a software download outline for field servicers, reducing the bug fix timeline by up to 3 weeks- Developed a Product Manager start guide including software use cases, project stakeholders, and documentation practices- Launched an AI initiative to increase workplace efficiency and presented findings to the Pool Product Management Team- Analyzed warranty data and gave recommendations that reduced replacement costs for temperature sensors by 10-20x

- Audited 50+ client websites to ensure seamless webpage integration with our platform- Resolved user inquiries and technical issues while escalating complex problems for swift resolution- Proficient in Launch Lab's proprietary Ignite platform, enhancing productivity by setting up various Engagement types

- Represented the University on Group Discussion Panels in front of up to 300 prospective students and families, highlighting unique experiences and opportunities gained as a student- Led engaging and informative walking tours around campus to provide a comprehensive view of university life with tailored information to match students’ backgrounds and future interests- Communicated with prospective students through personalized texts, emails, and zoom sessions to answer specific inquiries about campus programs and help students envision life at Carolina

- Started my own company where I produced, sold, and delivered handmade Christmas decorations that became a thriving community tradition, as featured in South Charlotte Weekly- Generated up to $8,000 in revenue per season and led an initiative in 2020 that raised money to build a local fine arts center, including a $1,000 donation from the company- Created marketing and promotional materials, including a website, to facilitate product sales, as well as partner with local boutiques to gain retail presence- Strengthened organizational and promotional skills through customer and employee interactions

- Warmly greeted players, introduced the features and rules of Top Golf games, and made personalized game recommendations to up to 200 guests a day to ensure a positive experience and encourage return visits- Provided quality food and beverage service, focusing on premium and seasonal items for up to $4000 in sales a day

- Mastered multiple positions around the restaurant, eventually becoming the lead trainer of 25 new employees- Created a clean and comfortable guest experience for 200 guests per day, generating $2,000 per shift- Collaborated with management and new trainees to address skill gaps and instill a positive company culture