- Onboarding and training through lives and meeting;- Retention and Renewals, handle contract and upselling opportunities when appropriate;- Coordination with support teams to resolve problems;- Regulary report progress;

- Responsible for creating the Income Statement (P&L);- Actual vs budget analysis and control- Meeting with different departments to analysis the budget;- Monthly reports to Directors;- Preparation of monthly investment fund results presentation.

- Responsible for data integration and management dashboards for the Marketing, Sales, and Operations areas;- Part of the Growth team – overseeing digital marketing performance, KPI mapping, and acquisition performance analysis;- Weekly meetings with unit directors to make tactical and operational decisions in the commercial area;- Daily monitoring of the enrollment management dashboard for data analysis and cross-referencing to generate insights;- Management of unit attrition rates;- Updating CRM status for enrollment tracking;- Responsible for integrating HubSpot with TOTVS for the commercial area, including new contracts, payment plans, and discount policies; Key Projects and Achievements;- Monitoring the enrollment cycle for all units: Reduced CPL (Cost Per Lead) by 83% compared to 2021. Reduced CPA (Cost Per Acquisition) by 81% compared to 2021. Increased revenue from new students by 52% compared to 2021. - Focal point for the largest unit to improve the enrollment cycle:Achieved the student target and increased revenue by 16% compared to 2020.

- Responsible for creating the Income Statement (P&L) for the units and monitoring Actual vs. Budgeted:- Closing the management payroll, including all earnings and deductions, allocation of employees and teachers across units;- Compilation of cost and expense data from various platforms;- Coordination with different departments to gather data;- Reallocation of expenses to the appropriate budget lines;

-Organization of alumni lectures to promote entrepreneurship among students;-Part of the logistics team for the Elevando Event – an annual event featuring industry leaders and training sessions;-Execution of strategic planning;

-Responsible for accounts payable;-Supplier management;-Participation in commercial meetings;-Procurement schedule;-Responsible for payroll;