Lucas W. Crowell Email & Phone Number

▪ Over 2 years’ experience in a laboratory R&D role as a Research Assistant conducting experimentsto develop custom-made pharmaceutical products with additional hands-on experience in Quality Control, Manufacturing/Formulation, and Technology Transfer▪ Knowledgeable and/or familiar with varying levels of expertise in Organic Chemistry, Bio-Organic Chemistry/Medicinal Chemistry, and Analytical Chemistry (wet, instrumental, and microbiological), as well as Anatomy and Physiology and Pathophysiology▪ Over 2 years’ experience in a key managerial role as a Banquet Captain, supervising up to 20 staff, overseeing all FOH operations for private and corporate events, directing and coordinating services for up to 250 guests▪ Trains new personnel per supervisor’s requests, delegating minor assignments to gauge comprehension of job duties and responsibilities, monitoring all work activities for quality, expediency, safety, and proper customer interactions, conducting performance assessments, and consulting with upper management for employee status/progress reports▪ Over 3 years’ experience in sales and providing uncompromising highest standards of customer servicein the real estate and restaurant industries, assisting internal and external customers with their product/service requirements, preferences, and selections, developing and proposing effective solutions customized to individual needs, and resolving issues to their complete satisfaction▪ Establishes rapport quickly with a diverse, multicultural client base, forging strong, long-lastingprofessional relationships, earning trust, confidence, loyalty, and referrals▪ Strong and persuasive communications, math, analytical, detail-oriented, and problem-solving skills▪ Multitasks efficiently, learns new systems quickly, and completes projects and related assignmentson-time or ahead of tightly scheduled deadlines▪ Leverages technology to enhance productivity, proficient with Windows, MS Office, Social Media(Twitter, Instagram, and Facebook), and moreUtilized as a knowledgeable and respected resource, highly relied upon by all levels of management, peers, staff, and customers, the “go-to” professional, to provide sound judgment, well-informed decision-making, and solutions to complex technical, event logistics, and customer relations issues through the formulation and implementation of effective strategic planning when others cannot

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  Niagara University

  Biology