Lucas Daniel Email & Phone Number

Toronto, Ontario, Canada

Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.Recorded incident reports with detailed accounts of occurrences.Analyzed and investigated all incidents alongside functional management.Monitored property and investigated any areas of suspicion.Oversaw team of up to 5 security officers and managed administrative duties, including performance evaluations.Assessed ongoing risk factors and suggested improvements to property management.Oversee security staff on site to ensure all members are sufficiently trained in emergency procedures and site operations using Condo Control Central.

Toronto, Ontario, Canada

Conducted 2 security audits per month to identify potential problems related to physical security, staff safety and asset protection.Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.Recorded incident reports with detailed accounts of occurrences.Analyzed and investigated all incidents alongside functional management.Monitored property and investigated any areas of suspicion.Oversaw team of up to 6 security officers and managed administrative duties, including performance evaluations.Assessed ongoing risk factors and suggested improvements to property management.Oversee security staff on site to ensure all members are sufficiently trained in emergency procedures and site operations using Shiftsuite and Buildinglink.

Toronto, Ontario, Canada

Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.Recorded incident reports with detailed accounts of occurrences.Analyzed and investigated all incidents alongside functional management.Monitored property and investigated any areas of suspicion.Oversaw team of up to 4 security officers and managed administrative duties, including performance evaluations.Assessed ongoing risk factors and suggested improvements to property management.Oversee security staff on site to ensure all members are sufficiently trained in emergency procedures and site operations using Condo Control Central.

Toronto, Ontario, Canada

Conducted 2 security audits per month to identify potential problems related to physical security, staff safety and asset protection.Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.Recorded incident reports with detailed accounts of occurrences.Analyzed and investigated all incidents alongside functional management.Monitored property and investigated any areas of suspicion.Oversaw team of up to 6 security officers and managed administrative duties, including performance evaluations.Assessed ongoing risk factors and suggested improvements to property management.Oversee security staff on site to ensure all members are sufficiently trained in emergency procedures and site operations using Shiftsuite and Buildinglink.

Toronto, Ontario, Canada

Received customer requests and prepared documents related to processing returns.Worked closely with program manager and various departments to meet program delivery goals.Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

Toronto, Ontario, Canada

Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.Explained security policies and procedures to guests and building staff to promote resident confidence and safety.Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.Secured premises and personnel by patrolling property and monitoring surveillance equipment.Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.Worked independently and collaboratively to resolve urgent issues to protect lives and property.Completed full building and grounds patrols every hour to spot and investigate concerns.Responded quickly to emergency situations to assess and deflect issues.

Toronto, Ontario, Canada

Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.Explained security policies and procedures to guests and building staff to promote resident confidence and safety.Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.Secured premises and personnel by patrolling property and monitoring surveillance equipment.Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.Worked independently and collaboratively to resolve urgent issues to protect lives and property.Completed full building and grounds patrols every hour to spot and investigate concerns.Responded quickly to emergency situations to assess and deflect issues.

High School Diploma

High School Diploma