Lucas Ginani Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

County Dublin, Ireland

Irish retail company with more than 300 Employees and 18 stores in UK&I - Part of the HR team and responsible for the Training and development department, assisting directly on employee relations, recruitment, internal comms, policies & procedures and GDPR compliance.• Working with Stakeholders and creating training material to deliver training workshops including onboarding, trainee management, manual handling and coaching skills for line managers and senior team.• Act as first point… Show more Irish retail company with more than 300 Employees and 18 stores in UK&I - Part of the HR team and responsible for the Training and development department, assisting directly on employee relations, recruitment, internal comms, policies & procedures and GDPR compliance.• Working with Stakeholders and creating training material to deliver training workshops including onboarding, trainee management, manual handling and coaching skills for line managers and senior team.• Act as first point of contact for line managers in employee relations – T&C’s, guiding and providing knowledge to reduce attrition and welfare issues. • Managing all the onboarding processes and training programs for new starters including uniforms, material, and welcome comms. Reduced turnover in 30% within the first 6 months. • First point of contact to payroll queries for employees, liaise with payroll to reports, data analysis, holidays, and budget control. • Responsible for conducting coaching sessions with line managers and advising on employee relations focused on delivering the best for our customers in stores. Reduced attrition in 50% since project implementation.• HR Agenda – driving engagement through HR actions & communication focused on people development across stores. • Analysing feedback collected from customers, surveys, sales report, and mystery shopper to define and implement effective training methodology as well as the right material for stores. • Creating wellbeing and wellness actions across the company as well as all the reward benefits in stores. • Direct assistance with grievances, investigations & disciplinary procedures • Supporting line manager with the offboarding, conducting colleagues exit interviews & data analysing.• Direct assistance and coordination on high volume recruitment (end to end) • Partner with Line Managers across the company to implement and maintain consistency on policies and procedures – ensuring compliance and good practices. Show less

Guinness Storehouse

Leader of the HR department (Food services) at Guinness Storehouse with 110 employees, responsible for strategic decisions on recruitment, ER and training programs from frontline to line/senior managers. Achieved 92% satisfaction within departments, decreased turnover on 15% and achieved 99% rate for 3 consecutive months on Mystery shopper due to new implementations focused on employees. • Monitored and tracked employee probationary periods, liaising with managers regarding new employees´… Show more Leader of the HR department (Food services) at Guinness Storehouse with 110 employees, responsible for strategic decisions on recruitment, ER and training programs from frontline to line/senior managers. Achieved 92% satisfaction within departments, decreased turnover on 15% and achieved 99% rate for 3 consecutive months on Mystery shopper due to new implementations focused on employees. • Monitored and tracked employee probationary periods, liaising with managers regarding new employees´ performance in accordance with HR policies and procedures – GDPR regulations. • Created and updated existing HR policies, Standard Operating Procedures (SOP) for all areas of the business together with managers to optimize the classroom training and e-learning for employees. • Responsible for all the benefits and rewards, point of contact to employees.• Coordinated and ran all training within the site with a focus on service standards and procedures.• Partner with managers to design, deliver, and constantly evaluate training procedures & policies to ensure the best absorption between colleagues. • Responsible for ensuring that all staff completed the online training/Inductions and other required client training (Surge Program). Achieved 95% of compliance with all online sessions.• Conducted Coaching and Mentoring sessions with line managers on the approach with front line, always focusing on the final customer experience. • Responsible for ensuring the quality of all training and recruitment materials including presentations, manuals, and other procedures.• First point of contact to payroll queries for employees, liaise with payroll to reports, data analysis, holidays, and budget control.• Managing all the grievance & disciplinary procedures within the contract, supporting line managers on mediation in accordance with the company policy.• Driving the high volume recruitment (end to end) needs – planning, budget, advertisement, interviews, offer, etc. Show less

Dublin, Leinster, Ireland

Responsible for ensuring the smooth operational running of the activity for the European PPB Talent team, acting as the key point of contact for candidates aiming at resolving their queries and exceeding expectations. Assisted the L&D team in a different range of programs for approximately 1,500 employees and supported the corporate team with essential administrative tasks.Talent Acquisition • Scheduling interviews, including telephone, face to face and video • Managing the… Show more Responsible for ensuring the smooth operational running of the activity for the European PPB Talent team, acting as the key point of contact for candidates aiming at resolving their queries and exceeding expectations. Assisted the L&D team in a different range of programs for approximately 1,500 employees and supported the corporate team with essential administrative tasks.Talent Acquisition • Scheduling interviews, including telephone, face to face and video • Managing the end-to-end process for high-volume hiring campaigns: reviewing CVs, conducting screening calls, organising interviews/assessment centres, extending verbal job offers • Posting advertisements, internally and on 3rd party websites (LinkedIn, job boards etc.) • Arranging travel for candidates: flights, taxis and accommodation, sometimes internationally • Updating the ATS (Fairsail) in an accurate and timely manner • Raising POs for recruitment agency placements, and other external vendor costs • Contributing to team-wide projects and initiatives Talent Management • Responsible for end-to-end training logistics including: attendee registration, LinkedIn Learning Groups invitations, catering, reminders, on-the-day support and course evaluations • Reviewing course evaluations and inputting into system • Assisting L&D Partner with scheduling, tracking and administration of programmes • Liaising with external course providers regarding supplier details and payments Show less

Dublin, Leinster, Ireland

Liaised with L&D international offices around the world to support the delivery of the best tailored training sessions for our attendees in the Learning Centre. Nominated 'Face of Learning' and coordinating the events/sessions to monitor quality and support any last-minute changes or ad-hoc requests. This involved continuous networking with delegates, building positive relationships and working collaboratively with the venue and global execution teams. • Manage all human resources… Show more Liaised with L&D international offices around the world to support the delivery of the best tailored training sessions for our attendees in the Learning Centre. Nominated 'Face of Learning' and coordinating the events/sessions to monitor quality and support any last-minute changes or ad-hoc requests. This involved continuous networking with delegates, building positive relationships and working collaboratively with the venue and global execution teams. • Manage all human resources collaboratively with the Hotel and Conferencing teams to ensure the smooth running of events.• Delivered excellence customer support to trainers and trainees to assist in their learning. • Resolve any issues that would interfere with the learning environment and successful execution of the training event. • Collaborated with training team to enhance the onboarding and training of new project sessions. • Maintain an in-depth knowledge of the programs you are supporting, with the ability to communicate effectively to attendees and stakeholders about program details.• Continuously evaluate existing operations processes for efficiency gains, identify areas for improvement, and proactively suggest implementation strategies. Show less

County Dublin, Ireland

As Front Desk Receptionist my duties here include but are not limited to: First point of contact for all check in and check out guests. Providing outstanding customer services at all times and being as helpful and informative to the guests as is expected. Working under pressure and time constraints. Being multilingual is a huge factor in this position as guests from all over the world come to the guesthouse. Being able to speak Portuguese, Italian, Spanish and English is a great accomplishment.

Natal Area, Brazil

Manufacturing Company.• Creating with all the line managers the best way of induction to new staff members and best practices. • Employment law.• Creating and developing long and short term contracts as permanent employee contracts.• Develop strategies and meetings prior to Court for IR Issues• Disciplinary proceeds – grievance, investigation, etc.• Creating new methods of interviewing potential new employees.• Constantly dealing with Trade Union regarding better… Show more Manufacturing Company.• Creating with all the line managers the best way of induction to new staff members and best practices. • Employment law.• Creating and developing long and short term contracts as permanent employee contracts.• Develop strategies and meetings prior to Court for IR Issues• Disciplinary proceeds – grievance, investigation, etc.• Creating new methods of interviewing potential new employees.• Constantly dealing with Trade Union regarding better conditions in all nature – wages, welfare, health and safety.• CV Screening / Full cycle.• Using Third part website and recruiting from agencies – Indeed.• 1:1 with staff for performance achievement and constructive feedback• Preparing presentations for meetings regarding workforce plan, demanding and line production. Show less

Master'S Degree, Strategic L&D

Diploma Of Education, Educational/Instructional Media Design, Distinction

Cipd Award In Coaching And Consulting

Cipd Diploma In Hrm, Human Resources Management

Train The Trainer - Qqi 6, Learning & Development, Distinction

Cipd - Certificate, Human Resources Management And Services

Human Resource Management