Lucas Grimond Email & Phone Number

Dynamic Senior Customer Success Manager with a passion for driving customer success in the digital marketing industry. Currently, I am leveraging my skills at Jellyfish, where I utilize Myposeo, a cutting-edge tool for SEO, PPC, and e-reputation analysis, to optimize clients' online visibility and marketing strategies.My journey in the digital marketing realm began with a 2.5-year tenure as an SEO Consultant at Qwamplify. Here, I honed my skills in technical SEO, on-page and off-page optimization, link building, keyword research, and SEO analytics. I was instrumental in planning and implementing comprehensive SEO strategies that significantly increased website traffic and improved search engine rankings for our clients.In my current role at Jellyfish, I have expanded my skill set to include Customer Success Management. I am adept at using tools like Intercom and Mixpanel to enhance customer engagement, analyze user behavior, and manage queries from international clients effectively. My commitment to customer satisfaction and retention has been a key driver of success in my role.With a blend of technical proficiency, strong interpersonal skills, and a customer-centric approach, I continue to make a significant impact in the digital marketing space. I am known for my ability to build and maintain strong relationships with clients, understand their needs, and deliver solutions that drive their success.

Listed skills include Adobe Photoshop, Microsoft Word, Gestion De Projet, Optimisation Des Moteurs De Recherche, and 16 others.