• Set up tech stacks for new clients• Run FB and Instagram Ads• Responsible for on-going client communication and community management• Responsible for on-going Ad and Social Media copywriting• Managing copywriters and remote freelancers to ensure project deadlines are met• Increasing revenue by lowering operating costs and improving internal systems

• Responsible for Ad copy and Social Media management • Increased customer loyalty and engagement through community management • Aided sales force through in-person problem resolution • Tasked with processing invoices and other accounts payable responsibilities • Fielded customer inquiries regarding stock, sales, and pricing• Managed project workflow and scheduling via Trello to meet client deadlines• Gained hundreds of account followers using various growth strategies

• Managed all marketing efforts• Increased account following by 6000+• Ran FB and Instagram Ads• Managed social media community and fielded customer inquiries• Generated marketing collateral using Adobe Illustrator and Photoshop• Managed eCommerce Shopify marketplace to ensure order fulfillment

• Provided primary customer support to internal and external customers in fast-paced environment• Answered constant flow of customer calls with up to 3 calls in queue per minute• Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company adjustments• Assisted customers with setting appointments, shipping, and special order requests, arranging merchandise pick-up at other • locations• Cultivated customer loyalty, promoted repeat customers, and improved sales

• Managed Ad copy and social media content• Responsible for social media community management• Grew account by 4000 followers by implementing various growth tactics• Increased revenue by fielding customer inquiries • Produced marketing collateral using Adobe Illustrator & Photoshop• Improved Brand equity by coordinating photoshoots and managing brand reps