Lucas Johnsen Email & Phone Number

Charleston, South Carolina, United States

Delivered exceptional service in a vibrant, upscale dining environment. Role involved greeting guests with a welcoming attitude and providing them with an elevated dining experience by sharing detailed knowledge of menu items, ingredients, wine pairings, and restaurant history. Took and processed orders with accuracy, ensuring all dietary preferences or restrictions were clearly communicated to the kitchen. Served food and beverages efficiently, maintaining a high standard of customer service throughout the meal and anticipating guests' needs to ensure their satisfaction. Additionally, managed transactions with precision and contributed to the restaurant's overall cleanliness and organization. Worked collaboratively with the kitchen and front-of-house staff to provide timely, attentive service, creating a memorable experience for every guest.

Charleston, South Carolina, United States

Marketing and Sales Intern ; Used Excel to analyze market trends and support the sales team in identifying and understanding customer needs. The role involved collaborating with sales representatives to manage and organize sales data, track performance metrics, and generate reports that inform strategic decisions. Additionally, actively participated in the sales process by reaching out to potential clients, handling inquiries, and working to close leads on bookings. Responsibilities also included conducting market research, maintaining customer records, and assisting in promotional activities to drive customer engagement and sales growth.

Los Angeles, California, United States

Event Setup Staff for the US Open Golf Tournament in Los Angeles ; Played an essential role in preparing the course for the event. This position required operating and maneuvering heavy equipment to set up major structures, such as grandstands, hospitality tents, and signage across the course. Worked closely with the event logistics team to ensure all equipment was safely and efficiently positioned, adhering to specific layout requirements and safety protocols. Responsibilities included unloading, transporting, and assembling large components, as well as coordinating with vendors and other setup crews to ensure that all areas were prepared on schedule. This role demanded a strong understanding of heavy equipment operation, attention to detail, and the ability to work effectively under tight deadlines to contribute to the successful execution of the tournament.

Los Angeles, California, United States

US Open Golf Tournament in Los Angeles ; Responsible for supporting smooth event operations by managing product availability and enhancing customer satisfaction. Role involved maintaining stock levels at various locations around the course, ensuring that products such as food, beverages, and merchandise were consistently available for attendees. Monitored inventory levels, coordinated with vendors, and assisted with restocking as needed to maintain a seamless guest experience. Additionally, focused on delivering excellent customer service by answering guest inquiries, addressing concerns, and assisting with directions and product information. This role required strong organizational skills, attention to detail, and a commitment to providing a positive experience for all guests, contributing to the overall success of the event.