A fluent English and Portuguese professional with experience in financial, accounting and sales area. More than 10 years of experience in customer service working with sales of financial products and services, default rate control, customer profile analysis. Experienced also with financial management and accounting working with family financial consulting, activities for medium and high income (Tax Declaration), as well as workflows and reporting.
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Project ManagerGranstone Jul 2024 - PresentOttawa, Ontario, Canada -
Assistant Service ManagerFarm Boy (Canada) May 2023 - Jul 2024Ottawa, Ontario, Canada• Manage a team of 28 employees, including organizing schedules, providing training, resolving conflicts, and supporting sales objectives.• Oversee inventory control, maintaining stock levels, organizing merchandise displays, and managing orders.• Ensure exceptional customer service by handling inquiries, resolving complaints, and enhancing the overall shopping experience.• Coordinate daily operations, including monitoring, reporting, end-of-period procedures, audits, and invoicing… Show more • Manage a team of 28 employees, including organizing schedules, providing training, resolving conflicts, and supporting sales objectives.• Oversee inventory control, maintaining stock levels, organizing merchandise displays, and managing orders.• Ensure exceptional customer service by handling inquiries, resolving complaints, and enhancing the overall shopping experience.• Coordinate daily operations, including monitoring, reporting, end-of-period procedures, audits, and invoicing for efficient store functioning.• Support office management (e.g. completing inventory and orders, invoices, scheduling, payroll). Show less -
Food Department ManagerCircle K Sep 2019 - Apr 2023Dublin Airport• Managed a team of 20 people in a fast paced 24-hour business, implementing efficient scheduling practices to accommodate 24-hour operations while prioritizing staff well-being and work-life balance.• Efficiently manage inventory levels of fresh food items, place orders, coordinate deliveries, and manage supplier relationships. • Oversee office management tasks such as MS Pac utilization, sales control, waste/shrink control, stock, inventory, orders, and invoicing.• Ensuring that… Show more • Managed a team of 20 people in a fast paced 24-hour business, implementing efficient scheduling practices to accommodate 24-hour operations while prioritizing staff well-being and work-life balance.• Efficiently manage inventory levels of fresh food items, place orders, coordinate deliveries, and manage supplier relationships. • Oversee office management tasks such as MS Pac utilization, sales control, waste/shrink control, stock, inventory, orders, and invoicing.• Ensuring that all fresh food items meet Circle K's quality standards and comply with food safety regulations through strict audits. Show less -
Tax AdvisorEssent Agro Sep 2018 - Apr 2019Tucunduva, Rio Grande Do Sul, BrazilAchievement: Advised business and individuals on tax planning strategies. Key agricultural client realized tax savings of USD $120,000 yearly, based on the execution of the associated tax plan.• Implemented innovative tax planning strategies for individual clients, leveraging automated systems to minimize tax burden and optimize financial returns for farmers while ensuring compliance with tax regulations.• Managed client information and records on CRM platform, facilitating efficient… Show more Achievement: Advised business and individuals on tax planning strategies. Key agricultural client realized tax savings of USD $120,000 yearly, based on the execution of the associated tax plan.• Implemented innovative tax planning strategies for individual clients, leveraging automated systems to minimize tax burden and optimize financial returns for farmers while ensuring compliance with tax regulations.• Managed client information and records on CRM platform, facilitating efficient communication and personalized service delivery for tax compliance and planning.• Provided guidance and support to clients and tax authorities, addressing inquiries and ensuring understanding and compliance with tax requirements. Show less -
Business Manager ConsultantSicredi Mar 2013 - Sep 2018Porto Mauá, Rio Grande Do Sul, BrazilAchievement: Advised business clients on comprehensive financial management strategies. Key client realized 15% profit increase that enabled acquisition of high-value asset.• Conducted financial statements analyses, client profiles, encompassing income, expenses, cash flow, and financing needs. Utilized findings to make informed decisions on loan approvals and investment strategies.• Provided personalized guidance on financial products, ensuring clarity, informed decision-making for… Show more Achievement: Advised business clients on comprehensive financial management strategies. Key client realized 15% profit increase that enabled acquisition of high-value asset.• Conducted financial statements analyses, client profiles, encompassing income, expenses, cash flow, and financing needs. Utilized findings to make informed decisions on loan approvals and investment strategies.• Provided personalized guidance on financial products, ensuring clarity, informed decision-making for clients and optimizing outcomes.• Maintained integrity and professionalism, upholding the bank's code of ethics in all portfolio management practices. Show less -
Assistant ManagerCooperativa Mista Tucunduva Ltda – Comtul Mar 2010 - Mar 2013Tucunduva, Rio Grande Do Sul, Brazil• Supermarket operations coordination.• Ensure that store hours and objectives are met by employees, also opening and closing the supermarket.• Waste control• Analysis and interpretation of retail data such as revenue and expenses.• General cashier control.
Lucas André Kittlaus Education Details
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Fema - Fundação Educacional Machado De AssisBachelor'S Degree In Accounting -
Strategic Management Of Business And Services
Frequently Asked Questions about Lucas André Kittlaus
What company does Lucas André Kittlaus work for?
Lucas André Kittlaus works for Granstone
What is Lucas André Kittlaus's role at the current company?
Lucas André Kittlaus's current role is Project Manager.
What schools did Lucas André Kittlaus attend?
Lucas André Kittlaus attended Fema - Fundação Educacional Machado De Assis, Faculdade Focus.
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