Conduct cross-functional projects at the request of the Institute director defining needs, evaluating processes, engineering solutions, and executing those solutions. Gather and define requirements for web projects, mock up processes, and interface with the outsourced web programming team throughout all phases of development. Define the technology upgrade roadmap for audio video equipment worth over $250,000. Build vendor relationship portfolio and extract value from those relationships. Negotiate equipment pricing and service agreements with AV service providers. Manage event recording, web streaming, and video conferencing services. Install and maintain video equipment and presentation systems.Notable Projects:- Core Laboratory Management System - Manage the ongoing development of the web-based system and ensure it meets business requirements through process review and quality assurance testing. Generate detailed usage reports for management through raw data manipulation. Document detailed system requirements with management and end users. Revise system design to better integrate site functions. Develop process maps and user interface mockups for web programming team.- Multi-screen Visualization Wall - Engineered a fifteen display, video wall system, driven by a five system high-performance computing cluster running open-source operating system. Custom-built the five systems in the computational cluster.- Electronic Time Sheet System - Completed initiative to migrate Institute employees from paper to electronic time sheets. Evaluated Software-as-a-Service products from multiple vendors and provided recommendations to management. Worked with the vendor's product development team to customize the application and executed the implementation, configuring the system settings, creating training documentation and conducting training sessions for all the employees.

Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including Microsoft Windows file and mail servers, PC and Mac desktops and laptops, wireless, and networking. Evaluated, recommended, and priced technology upgrades. Executed updates to the website using Adobe ColdFusion and SQL. Developed web-based applications to replace multi-step, labor-intensive processes. Provided training and guidance to student programmers.Notable Projects:- Recruitment Information Portal - Created a web-based system to store and display applicant profiles and documentation received during the annual faculty recruitment period.- Student Scholarship Application - Developed a system to allow students to apply for various scholarships online.