• Answering calls for the dh’s coronavirus hotline and vaccine line.• Providing information as per dh’s website and approved scripting, with emphasis on key government messaging.• Documenting call data and information using query management technology• Escalating key and emerging themes to the relevant business manager or team leader• Data entry and ensuring up to date and accurate customer and client records for easy referral • Booking, changing and cancelling appointments in keeping with guidelines• Other related tasks as requested.• Answering calls from multiple lines at the same time; covid safe information line, vaccine booking line.

Performing, providing guidance, supporting, identifying development needs, and managing the reciprocal relationship between staff and the general Facility Manager.

• Worked with an Interior Design team on residential and commercial interior projects, layout change to meet technical standards. • Using the ArchiCAD software for the drawings

• Control of Civil & Private Constructions Works.• Supervise Council Urban Planning in accordance with the relevant legislations.• Provide technical support to Council's Office in regard to legal procedures involving properties ownership, expropriation and department;• Implementation of construction projects.• Negotiation with other entities to gather funds for Council's Projects.• the issue of licenses, certificates, and other legal documents regarding urban planning• Plan and implement urban infra-structure projects, including but not limited to council's public transport, in order to expand urban growth.

• Co-ordinating designs, planning and monitoring the flow of project development. Documentation of architectural work for new construction projects. Managing new projects and evaluations on space planning, structural analysis, design and other related architectural engineering. • Supporting and assisting as the lead architect in all phases of major projects.

• Managing all architectural and engineering services at The City Hall of Pirajuba. Technical support to the government/sponsor network, on project development, budgeting and construction supervision with a technical engineering team;• Supervising projects and construction sites, from the budget stage, ensuring the choice of materials is of high quality and the cost remains below budget.• Authorize Building surveyor