Lucas Lockerbie Email & Phone Number

Charlotte, North Carolina Area

Administer the inter-company and outgoing referral program by generating content, conducting meetings, and training real estate agents. • Facilitate training for a team comprised of real estate agents from our 45+ offices. • Create PowerPoints and instructional materials for the training. • Generate topics and design informational handouts for my team to use in meetings. • Communicate across offices sharing data, instructions, and meeting topics.• Create content and use… Show more Administer the inter-company and outgoing referral program by generating content, conducting meetings, and training real estate agents. • Facilitate training for a team comprised of real estate agents from our 45+ offices. • Create PowerPoints and instructional materials for the training. • Generate topics and design informational handouts for my team to use in meetings. • Communicate across offices sharing data, instructions, and meeting topics.• Create content and use creative methodologies during presentations to engage learners; utilizing PowerPoint, data, and catchy humorous songs/raps. • Increased referrals by 25% (a 10 year high) through creating a promotional program to reward agents for sending referrals; continued growth of referrals by 6% the following year.• Mediate referral disputes by investigating details and de-escalating conflict.• Build strong relationships with realtors and serve as a trusted adviser to leadership.• Compile data for all regions; measuring program participation and percent to goals. • Meet quarterly with regional managers to discuss office goals and strategies. • Share data with leaders; showcase best practice offices who are achieving their goals. This helps leaders quickly identify problem areas and take corrective action. • Bring understanding and implementation of policies. Show less

Jacksonville

Led a team of 3 property managers and oversaw 200+ residential properties. Served as a resource and constant source of guidance for my team.• Trained existing and new hire licensed real estate agents in property management.• Consulted with leaders and clients to ensure my team was delivering upon their expectations. • Instructed my team on proper operating procedure which reduced potential liability for the company.• Evaluated team members by observing them and reviewing files… Show more Led a team of 3 property managers and oversaw 200+ residential properties. Served as a resource and constant source of guidance for my team.• Trained existing and new hire licensed real estate agents in property management.• Consulted with leaders and clients to ensure my team was delivering upon their expectations. • Instructed my team on proper operating procedure which reduced potential liability for the company.• Evaluated team members by observing them and reviewing files. Identified problem areas and implemented better practices. • Facilitated and taught conflict resolution between property managers, tenants, and property owners.• Conducted weekly office meetings with staff to cover best practices and go over current issues. Show less

Jacksonville

Managed a portfolio of 60-70 residential properties. Instructed property owners and tenants step by step through the rental process from move in to move out.• Built strong relationships with tenants and property owners; served as an adviser by educating tenants and landlords, helping them learn their role and responsibilities, and communicating all aspects of the property management process.

Bachelor'S Degree, Business Administration And Management, General

Real Estate License