Lucas Stauffer Email & Phone Number

Emmenbrücke, Luzern, Schweiz

Dübendorf, Zurich, Switzerland

Managing our team of seasoned area managers with full responsibility of our 35 restaurants and >1000 employees Project management of various projects within our digitalization and organizational change journey leveraging Design Thinking, agile and lean methodologies (e.g., supervision of pilots such as our Smart Toni robots serving our customers while driving autonomously through the restaurants; implementation of new tools such as Asana, Prognolite, or our cashless system; change management towards an agile and partly holocratic organization)Full budget accountability (e.g., KPI’s such as revenue per restaurant, Marketing activities & ROI, costs per employee, investments (renovations / new restaurants), cost center ownership)Strategic and conceptional development of our brands (The Butcher, The Butcher & his Daughter, Miss Miu, Nooch, Negishi, Outback Lodge and Kitchen Republic)

Dübendorf, Zurich, Switzerland

Operational leadership of nine restaurants; actively coaching and supporting the restaurant managers in the areas of KPI achievement, recruitment, marketing, and quality; overall responsibility of >200 employeesProject Management of various projects within our digitalization and organizational change journey (e.g., process optimization through digitalization, introducing digital Kanban boards, change management towards an agile and partly holocratic organization)Full budget accountability (e.g., KPI’s such as revenue per restaurant, costs per employee, costs of goods, investments (renovations / new restaurants)

Lenzburg, Aargau, Switzerland

Ownership of the entire sales process across a portfolio of existing customers with the aim of increasing their shopping cart to exceed the challenging sales targetsStrategic acquisition of new customers across the cantons of Zurich, Aargau, and Solothurn (e.g., territory assessment & management, cold acquisition, market events, networking)Project Management of various projects (e.g., development of new products, e-commerce connectivity)

Rüschlikon, Zurich, Switzerland

Deputy leadership of the Prodega subsidiary in Rüschlikon including managing, coaching, and training of >40 employeesKPIs accountability (e.g., revenue, costs per employee, cashflow controlling, EBIT) Project lead of introduction of a new CRM system

Zurich, Switzerland

- Full budget accountability- Leading, coaching & training 15 employees- Bookkeeping

Zurich, Switzerland

- Full budget accountability- Leading, coaching & training 38 employees- Bookkeeping

Zurich, Switzerland

- Full accountability of the à la carte Restaurant- Leading, coaching & training 22 employees- Bookkeeping

Berne, Switzerland

- Ownership Purchasing Department- Development of all menus- Supervision of all Micros cash registers

Interlaken, Berne, Switzerland

Executive Mba Fh Mit Vertiefung In Customer Experience Management, Customer Experience Management, 5.3

Certificate Of Advanced Studies Customer Experience Management, Customer Experience Management, 5.4

Certificate Of Advanced Studies, Leadership Advanced, 5.9

Certificate Of Advanced Studies, Project Management

Eidg. Dipl. Hotelier-Restaurateur, Hotel, Motel, And Restaurant Management

Education record