Lucas Matacz Email & Phone Number

Perth, Western Australia, Australia

As a certified NetSuite Senior Consultant, I am responsible for gathering, analysing and interpreting information from clients to understand business processes, pain points, business needs and user experience to then document and deliver NetSuite via implementation, training, configuration and personalisation of the NetSuite solution. CERTIFICATIONS • NetSuite Certified ERP Consultant• NetSuite Certified SuiteAnalytics User• Certified SuiteFoundation• NetSuite Certified Adminstator• Celigo Certified ConsultantSPECIALIST AREAS• NetSuite ERP since 2014• WD Integrated solutions• Celigo Integrator.io• Celigo Data loader• ICS Payroll

Perth, Western Australia, Australia

Delivering first class digital transformations specialising in Oracle NetSuite solutions and service excellence.

Perth

Involved in and positioned to take lead roles, in all aspects of implementations and product support.Was involved in all phases of a project lifecycle from pre-sales, project managing, scoping, project planning, implementation through to BAU support, user training and system documentation.Analyse and document the business requirements of clients to identify, address business problems, issue and propose solutions.Provided expert advice to enable our customers to make sound business decisions relating to the implementation of the project they have purchased.Lead and guide other members of the team both while working on projects and provided on-going customer support.Provided internal training and mentoring of team members as asked.

Perth, Australia

JCurve/Netsuite ERP implementation and administration.As an ERP Professional Services Consultant I am responsible for documenting, validating customers' business requirements and mapping directly to JCurve/Netsuite functionality, configuring/customising JCurve/NetSuite application to meet the customer's business requirements and conducting consulting sessions (on-the-phone and in-person).

Perth, Australia

Cloud Applications development, support and hosting services.Cloud ERP software specialist for SMEWeb services; converting legacy applications into web applicationsSoftware development; custom software built to meet your exact business requirementsOnsite and virtual support from some of Australia’s leading IT consultants

Perth, Australia

Salmat specialises in providing a comprehensive array of multi-channel direct marketing, direct customer communication and workflow management capabilities. This includes inbound and outbound customer communication as well as online and self-service channels for most of the region’s major public and private sector organisations.Responsibilities included customer retention and new business developments within major account sets to ensure daily processing meeds were met whilst introducing new innovative communicative technologies.Establishment of appropriate pricing agreements, service level measures and tracking/reporting mechanisms for new business opportunities secured.

Perth, Australia

Coordinating jobs from start through to completion Working closely with the Customer Service Manager and Sales Team to ensure customer satisfaction Processing job orders from start to end through all departments. Assist with analysing and delivering business process initiatives and client jobs by managing components of required projects and complex mailings. Receiving customer inquiries and providing product/ service information, support and pricing details. Identifying sales leads and escalating to Account Managers. Providing innovative ideas and suggestions for process improvement Monitoring/ managing any troubleshooting required.

Australian Institute Of Management, New Supervisor Course

Cert Iv, Competitive Manufacturing

Cert Iv, Information Technology

IT Systems