Lucas Menezes Duarte Email & Phone Number

Cajamar, SP, BR

São Paulo, Brazil

• Dattos provides data preparation and analysis solutions to support the entire collection, payment, closing and financial planning flow. As Product Owner, I worked on the squad responsible for creating new features to.
• Collaborating with stakeholders to understand customer needs and translate them into clear and concise functional and non-functional requirements… Show more Dattos provides data preparation and analysis solutions to.
• Collaborating with stakeholders to understand customer needs and translate them into clear and concise functional and non-functional requirements for the B2B platform;
• Prioritizing and refining the product backlog;
• Creating user stories, detailed feature specifications, and acceptance criteria;
• Aligning with the UX Design team to think of integrated, customer-focused solutions;

São Paulo, Brazil

As Product Owner, I work on two teams at PagSeguro PagBank. The first team is responsible for ensuring the back office of all cashback campaigns and other company benefits, with a focus on optimizing processes and automating routines. Within this team, I highlight the following achievements:- 60% SLA reduction for creating cashback campaigns;- Automation.

Barueri, São Paulo

As a Product Analyst at ReachLocal, I worked to launch several products for the Digital Marketing and Technology market, focusing on customer experience and delivering value to customers.Main products developed:Email Remarketing: Solution that impacts via email users who access the site without filling out the contact form, generating a higher conversion.

Barueri - Alphaville

- Development of advertising campaigns and Inbound Marketing strategies.

- Extraction of data for development of Dashboards; - Creation and monitoring of KPIs through Excel tools (with VBA); - Report to the board of directors and corporate areas; - Creation of presentations of results and documentation; - Interface with the areas of operations, logistics, quality and customer service.

- Extraction of data for development of reports; - Analysis of KPIs.