Lucas Molina

Lucas Molina Email and Phone Number

Client Engineer @ Glia
Vancouver, BC, CA
Lucas Molina's Location
Vancouver, British Columbia, Canada, Canada
About Lucas Molina

Full-stack developer, data specialist, technology aficionado, and polyglot, I am passionate about data-driven business analytics and the use of technology to inform decision-making and minimize risk. While working with KPMG in Brazil, gaining experience with business and tax processes and data, I discovered an innate enthusiasm for innovation. I undertook a project to automate worksheets used in calculation of currency exchange and realized “wow, I’m good at this!” Since relocating to Vancouver, I have studied web development, business intelligence, data analytics, effective management of business data, and other topics that will help me excel in the development and analytics space.While programming, troubleshooting, or drilling down the data, I keep my eye on the “bigger picture,” which enables me to recognize trends. One of my best advantages is the broad range of languages, frameworks and systems I'm used to work with. In addition to my ability to work on projects, I have excellent communication skills and the ability to explain complicated findings in easy-to-understand terms.Having studied and worked in multiple countries, I genuinely appreciate different cultures and the contribution each person has to offer in a team environment. My language capabilities would be highly useful in an international business environment; I am fluent in and have conducted business in English, Spanish, and Portuguese, and I can get around in French and German. A lifelong learner, I am always thrilled to learn more about other cultures, new processes, and cutting-edge technologies.In my free time, you can find me in virtual reality, skateboarding, cooking, or trying new restaurants around Vancouver.Feel free to reach out to me on LinkedIn or at molinag.lucas@gmail.com; I would love to connect, discuss career opportunities and expand my network.Key Skills: Agile Project Management Methodology, JavaScript, Ruby, HTML, CSS, Python, NodeJS, ReactJS, Ajax, Express, EJS, jQuery, Bootstrap, Rails, SASS, Axios, Storybook, Cypress, RSpec, Jest, Mocha, Chai, SQL, PSQL, Git, Linux, Vagrant, MongoDB, Zendesk & Zendesk Explore, Data Analysis, and Team Collaboration

Lucas Molina's Current Company Details
Glia

Glia

View
Client Engineer
Vancouver, BC, CA
Website:
glia.com
Employees:
457
Lucas Molina Work Experience Details
  • Glia
    Client Engineer
    Glia
    Vancouver, Bc, Ca
  • Glia
    Senior Associate Client Engineer
    Glia Apr 2024 - Present
    Vancouver, British Columbia, Canada
  • Mottiv
    Software Engineer
    Mottiv Jan 2024 - Mar 2024
    Vancouver, British Columbia, Canada
  • Thinkific
    Customer Champion
    Thinkific Oct 2021 - May 2023
    Vancouver, British Columbia, Canada
    Investigated and troubleshooted platform issues reported by users while excelling all Key Performance Indicators. Maintained harmonious relations with clients through exceptional customer service and constant communication with developers for bug reporting and testing sessions.Had the opportunity to work 2 months as a Data Analyst with the Operations team, building reports and dashboards both for my team and upper management.Held biweekly sessions where other champions would bring questions and complex cases so I could jump in and give some direction.
  • Best Buy Canada
    Technical Support Technician
    Best Buy Canada May 2019 - Oct 2021
    Vancouver, British Columbia, Canada
    Based on my outstanding performance as a Connected Solutions Sales Advisor from May to October 2019, I was invited to be part of the technician team – Geek Squad – to provide technical services to clients. Data management, security, networking, and operational system problems are part of my daily activities. Make use of the customer service skills I’ve developed in order to support exasperated clients and clients that have no technical knowledge. Continuously work on cases while keeping waiting time low by handling a minimum of 2 clients at a time, up to a maximum of 4. (COVID-19 Impacted from April to June)
  • Kpmg
    Global Mobility Services Trainee
    Kpmg Jun 2016 - Aug 2017
    São Paulo, Brazil
    Provided tax consultancy for expatriated executives, thoroughly analyzing tax forms & documents. Performed departure and arrival processes for expatriated executives as well as calculated and reported multiple Brazilian taxes, which is one of the most complex tax environments. Active participation in conference calls with clients in Portuguese, English and Spanish. Development of projects in MS Excel, aiming to improve existing processes with macros and complex formulae.
  • Valagro
    Administrative Assistant Intern
    Valagro Mar 2016 - Jun 2016
    São Paulo, Brazil
    Helped the logistics team organizing order and shipping procedures. Provided support to the sales team by organizing their schedule and providing necessary information. Had direct contact and assisted the regional director on daily tasks.
  • Esko
    Latin America Customer Services Intern
    Esko Jul 2015 - Sep 2015
    São Paulo, Brazil
    Maintained direct contact with and supported LATAM and our office in USA to review and align the customer care and manage incident logs. Performed troubleshooting on simpler incidents. Issued services and parts quotes and sign technical staff for services. Took care of individual expenses of the technical and sales teams and administrative issues in general. Coordinated technical team travels by doing activities such as booking appointments, flights and hotel rooms.

Lucas Molina Education Details

Frequently Asked Questions about Lucas Molina

What company does Lucas Molina work for?

Lucas Molina works for Glia

What is Lucas Molina's role at the current company?

Lucas Molina's current role is Client Engineer.

What schools did Lucas Molina attend?

Lucas Molina attended Lighthouse Labs, Berlitz Vancouver, British Columbia Institute Of Technology, Escola Superior De Propaganda E Marketing, Don Quijote School, Colégio Rio Branco.

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