Lucas Mulim
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Lucas Mulim Email & Phone Number

Customer Success Analyst | B2B Feegow at FARM Rio
Location: Rio De Janeiro, Brazil 4 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 100%

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Current company
FARM Rio
Role
Customer Success Analyst | B2B Feegow
Location
Rio De Janeiro, Brazil
Company size
644 employees

Who is Lucas Mulim? Overview

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Quick answer

Lucas Mulim is listed as Customer Success Analyst | B2B Feegow at FARM Rio, a with 644 employees, based in Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Lucas Mulim.

Lucas Mulim previously worked as B2B Customer Service Analyst | Farm Rio Global at Farm Rio and Customer Success Manager at Docplanner. Lucas Mulim holds Bacharelado, Gestão Estratégica E Marketing from Ufrj - Universidade Federal Do Rio De Janeiro.

Company email context

Email format at FARM Rio

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FARM Rio

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Profile bio

About Lucas Mulim

Graduated in Strategic Management and Marketing from the Federal University of Rio de Janeiro, I currently excel as a Customer Success Manager at Docplanner, cultivating relationships with medium and large businesses, ensuring retention, upsell, and delight!Moreover, I'm a photographer and possess UX Research skills. With 3 years of experience in consumer research at the Center for Consumption Studies (COPPEAD-UFRJ), I delved into netnographic research in the realm of social media.

Listed skills include Microsoft Excel.

Current workplace

Lucas Mulim's current company

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FARM Rio
Farm Rio
Customer Success Analyst | B2B Feegow
Website
farmrio.com.br
Employees
644
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4 roles

Lucas Mulim work experience

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B2B Customer Service Analyst | Farm Rio Global

Current
Farm Rio

Rio De Janeiro, Brazil

Dec 2024 - Present

Customer Success Manager

Docplanner

Rio De Janeiro, Rio De Janeiro, Brasil

•Gestão de carteira de clinicas de médio e grande porte•Assistência na avaliação de mudanças contratuais eelaboração de estimativas e orçamentos•Upsell, tratativa de retenção e contatos estratégicos•Interação com departamentos internos para formalização e estruturação de contratos, alimentando em ferramenta interna a especificação dos parâmetros acordados em negociações contratuais•Estruturação de processos (elaboração da base de conhecimento do produto)•Formações para gerenciamento do portfólio paraadaptação ao sistema•Planejamento e implementação de métricas dedesempenho KPIs•Coleta de dados e análise de resultados (extração de dados, criação e atualização de painéis, utilizando Power BI)•Acompanhamento dos desvios de uso e elaboração de planos de ação para melhoria contínua

Mar 2023 - Nov 2024

Assistente De Operações B2B

Prontlife

•Atualização de Dashboards com os KPI’s da área•Acompanhamento de Tickets de Bugs•Contato Ativo•Zendesk•Multichannel

Jun 2022 - Feb 2023

Assistente De Pesquisa

Coppead Ufrj

Rio De Janeiro, Brasil

• Entrevistas, pesquisas em bases de dados e estruturação de projetos de pesquisa com consumidores.• Utilização de metodologias qualitativas como netnografia, grupos focais, entrevistas em profundidade.• Publicação de artigo científico• Pesquisa qualitativa no campo de Administração, Marketing, Consumo eComportamento do Consumidor.• Desenvolvimento de pesquisas nas áreas de consumo lento; marketing digital paranano e microempreendedores.• Trabalhos premiados com menção honrosa na SIAC 2019 e melhor trabalho em sessãona JICTAC 2020.

Sep 2018 - Dec 2021
Team & coworkers

Colleagues at FARM Rio

Other employees you can reach at farmrio.com.br. View company contacts for 644 employees →

TC Thalita Cotrofe Thalita Cotrofe Colleague at Farm RioUnited States View → CF Caroline Figueiredo ♿ Caroline Figueiredo ♿ Colleague at Farm RioSanto Antônio De Pádua, Rio De Janeiro, Brazil View → AL Ana Luiza Soares Ana Luiza Soares Colleague at Farm RioRio De Janeiro, Brazil View → JP Ju Polido Ju Polido Colleague at Farm RioRio De Janeiro, Brazil View → GC Gabriela Cosmo Gabriela Cosmo Colleague at Farm RioRio De Janeiro, Brazil View → VL Vanessa Leite Vanessa Leite Colleague at Farm RioRio De Janeiro, Brazil View → ME Maria Eduarda Machia Lemos Maria Eduarda Machia Lemos Colleague at Farm RioCampos Dos Goytacazes, Rio De Janeiro, Brazil View → VM Vic Moulin Vic Moulin Colleague at Farm RioSão Paulo, Brazil View → CS Camila Sousa Camila Sousa Colleague at Farm RioGuarulhos, São Paulo, Brazil View → JP Jane Poliane Fernandes Barros Jane Poliane Fernandes Barros Colleague at Farm RioMaringá, Paraná, Brazil View →
1 education record

Lucas Mulim education

FAQ

Frequently asked questions about Lucas Mulim

Quick answers generated from the profile data available on this page.

What company does Lucas Mulim work for?

Lucas Mulim works for FARM Rio.

What is Lucas Mulim's role at FARM Rio?

Lucas Mulim is listed as Customer Success Analyst | B2B Feegow at FARM Rio.

Where is Lucas Mulim based?

Lucas Mulim is based in Rio De Janeiro, Brazil while working with FARM Rio.

What companies has Lucas Mulim worked for?

Lucas Mulim has worked for Farm Rio, Docplanner, Prontlife, and Coppead Ufrj.

Who are Lucas Mulim's colleagues at FARM Rio?

Lucas Mulim's colleagues at FARM Rio include Thalita Cotrofe, Caroline Figueiredo ♿, Ana Luiza Soares, Ju Polido, and Gabriela Cosmo.

How can I contact Lucas Mulim?

You can use AeroLeads to view verified contact signals for Lucas Mulim at FARM Rio, including work email, phone, and LinkedIn data when available.

What schools did Lucas Mulim attend?

Lucas Mulim holds Bacharelado, Gestão Estratégica E Marketing from Ufrj - Universidade Federal Do Rio De Janeiro.

What skills is Lucas Mulim known for?

Lucas Mulim is listed with skills including Microsoft Excel.

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