Lucas N. Email & Phone Number

Cork, Ie

Cork, Ie

Cork, Ireland

Florence, Italy Metropolitan Area

Ensured that guests received world-class service, offering a warm welcome, personalized recommendations, and attentive care throughout their dining experience. Anticipated guest needs and preferences, consistently exceeding their expectations to enhance their satisfaction. Managed the organization and coordination of tables in the dining area, optimizing seating arrangements and ensuring a smooth flow of service.Collaborated closely with kitchen staff to ensure timely delivery of orders and a seamless dining experience. Effectively addressed guest inquiries, concerns, and special requests, promptly resolving any issues to ensure guest satisfaction.Collaborated with management and other team members to handle challenging situations with grace and professionalism.

Florence, Tuscany, Italy

I'm responsible for maintaining, organizing, creating methods and responsible for delivering a consistent and reliable service for the new outlet of room service in the hotel Heveltia & Bristol, provided by Cibrèo restaurant, respecting LQA standards quality control.