Hey there! I’m Lucas, an IT professional with over eight years of experience specializing in ICT support and infrastructure analysis. My career has taken me across Brazil and New Zealand, where I've tackled a wide array of technical challenges in medium to large-scale enterprises.My journey in IT began with a passion for problem-solving. I love diving into complex issues, whether it’s troubleshooting hardware failures or optimizing network configurations. One of my core strengths is translating technical jargon into plain language, making it easier for everyone—whether they’re colleagues or clients—to understand the solutions we’re implementing. I believe effective communication is crucial for building strong teams and ensuring successful project outcomes.Currently, I’m proud to serve as a Security Operational and Reporting Analyst at Caldic. In this role, I focus on developing scripts for security data extraction from Azure AD and API Defender. I also manage user identities and access controls, configure security policies, and conduct audits to ensure compliance. My work involves analyzing access patterns and detecting suspicious activities, which has sharpened my skills in identifying vulnerabilities and responding proactively to security alerts. Collaborating with cross-functional teams is a big part of my role, and I enjoy ensuring that security measures are in place without disrupting service delivery.Before Caldic, I held senior security analyst positions at ICBC Bank and Banco Pine. At ICBC, I was instrumental in enhancing security protocols, managing security incidents, and organizing our Active Directory. My focus on continuous improvement led to significant upgrades in our security infrastructure and processes. At Banco Pine, I took on the challenge of defining and implementing security baselines to prevent incidents, all while managing compliance with various regulatory frameworks.I’m a lifelong learner and actively seek out new technologies and methods to enhance my skills. Staying current in the fast-paced world of IT is essential, and I thrive on integrating the latest advancements to drive efficiency and security.I’m genuinely excited about how technology can empower organizations and transform the way we work. If you're interested in connecting, sharing insights, or discussing the latest trends in IT and security, I’d love to chat!