Lucas Soo Hoo Email & Phone Number

Wichita, Kansas Area

JAN 2016– NOV 2017BUSINESS ANALYTICS MANAGER, PITSCO EDUCATIONResponsible for managing, cleansing, and updating multiple databases. Implemented and expanded company’s Business Intelligence programs and capability; managed transitions between and built infrastructure for multiple Business Intelligence software solutions (MITS, SSRS, Sisense, Power BI). Regularly created extensive monthly and yearly reports summarizing company data. Responded daily to multiple data requests and one off reports. Presented data and statistical analysis on a regular basis to management and salespeople in regular executive meetings and sales meetings. Worked with multiple departments to pull and prepare mailing lists and other company data. Responsible for employee training in the use of the BI Solutions, as well as regularly scheduled training for Microsoft products (Excel, Access, PowerPoint, Word). Attended Trade shows periodically to represent company products. Facilitated focus groups and discussions to gather data for analysis.During my time as Research Manager and Analytics Manger, we fully implemented three different reporting/dashboard tools to display and analyze data and I was currently in the process of implementing yet another new system. All of these tools utilized SQL and Access databases extensively as well as other third party tools to Extract, Transform, and Load Data.The position was eliminated and absorbed into other departments due to company streamlining and realignment.

Responsible for maintaining home school product line- package creation, pricing, etc. Worked with Marketing Department to create advertising campaigns and promotions. Handled all communications regarding home school product questions, regularly gave tours to home school groups, and attended multiple home school shows yearly to promote products.

Pittsburg, Ks

Duties included - Data cleansing, maintaining and producing mailing lists, Creating and maintaining a system to classify all products sold by company (5,000+). Pulled and analyzed data for regular monthly reports that averaged between 75 and 125 pages. Special data request and Excel projects on request from management.

Managed 6+ employees, responsible for all incoming order communications, Yearly budget creation and goal development for the department as well as hiring new employees. Worked with warehouse, operations, and management to make sure order process ran smoothly.

Maintained student files and records for 100 plus students. Assisted students with scheduling and academic issues. Assisted professors with special projects. Sat on a scholarship committee.

Responsible for seasonal textbook ordering, restocking, sales, etc. Worked with professors and departments to manage classroom book requests. Managed multiple student employees on a regular and seasonal basis. Opened and closed the store, balanced registers, and general banking duties. Progressive responsibility increases from Bookseller to Shipping Supervisor to Textbook Manager to Assistant Manager.

B.A. English, Rhetoric And Composition/Writing Studies

Biblical Studies, Bible/Biblical Studies

Biology