Lucas Teles Guimarães Email & Phone Number
Who is Lucas Teles Guimarães? Overview
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Lucas Teles Guimarães is listed as Product Manager at doola, a with 67 employees, based in Florianópolis, Santa Catarina, Brazil. AeroLeads shows a matched LinkedIn profile for Lucas Teles Guimarães.
Lucas Teles Guimarães previously worked as Product Manager III at Clearsale and Analista de Negócios e Customer Success II at Clearsale. Lucas Teles Guimarães holds Bachelor'S Degree, Economics from Universidade Federal De Santa Catarina.
Email format at doola
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About Lucas Teles Guimarães
CX expert and growth enthusiast working in the risk management & anti-fraud industry.
Listed skills include Customer Management, Interpersonal Communication, Strategic Thinking, Customer Retention, and 38 others.
Lucas Teles Guimarães's current company
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Lucas Teles Guimarães work experience
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Analista De Negócios E Customer Success Ii
Responsável pelos projetos do ecossistema MyClearsale, a área do cliente da Clearsale.
Customer Success | Operations
Key Account Manager
At GrowthHackers, our mission is to help teams work together to drive breakout growth results for “must have" products and services.Our solutions include:- GrowthHackers.com: the community for the growth-obsessed to connect and get inspired.- GrowthHackers Experiments Software: a solution to help your team increase their learning velocity and quickly discover breakout growth opportunities.- GrowthHackers Workflow Software (formerly Contentools): a Content Marketing Platform to centralize your content operation. Plan, manage, collaborate and publish, all in one place.- GrowthHackers Insights: an A.I. marketing assistant that connects with your acquisition stack, analyzes your data and delivers actionable insights.
Customer Success Team Lead
- Lead in a CS squad, responsible for managing the team's afford towards results, as well as their motivation. Management of team's strategy, activities and metrics. - Responsible for cross-area teams collaboration.- The team guaranteed full adoption status for 75% of the customer base within the first quarter of 2019, and an NPS score within the excellence zone.- Creation of the Churn request treatment process, aiming towards feedback, referral and negotiating opportunities.- 3x nominee to Employee of the Quarter
Customer Success Analyst
- Responsible for the SMBs cluster, managing the relationship with customers in the retail industry.- Data-driven performance, focused on engagement metrics analysis to take action.- Handling of churn request calls for the team, managing to develop a feedback gathering process from customers who decided to churn.
Customer Success Intern
- Responsible for onboarding new customers from the retail industry on the platform, focused on increasing retention.
Internship - Imports
- Responsible for international buying request from research centres and universities all over the country, I had the opportunity to manage both the import process and the relationship with researchers and professors.
Lucas Teles Guimarães education
Bachelor'S Degree, Economics
Economia
Ensino Médio Integrado - Automação Industrial
Frequently asked questions about Lucas Teles Guimarães
Quick answers generated from the profile data available on this page.
What company does Lucas Teles Guimarães work for?
Lucas Teles Guimarães works for doola.
What is Lucas Teles Guimarães's role at doola?
Lucas Teles Guimarães is listed as Product Manager at doola.
Where is Lucas Teles Guimarães based?
Lucas Teles Guimarães is based in Florianópolis, Santa Catarina, Brazil while working with doola.
What companies has Lucas Teles Guimarães worked for?
Lucas Teles Guimarães has worked for Doola, Clearsale, Solid, Growthhackers, and Zygo.
How can I contact Lucas Teles Guimarães?
You can use AeroLeads to view verified contact signals for Lucas Teles Guimarães at doola, including work email, phone, and LinkedIn data when available.
What schools did Lucas Teles Guimarães attend?
Lucas Teles Guimarães holds Bachelor'S Degree, Economics from Universidade Federal De Santa Catarina.
What skills is Lucas Teles Guimarães known for?
Lucas Teles Guimarães is listed with skills including Customer Management, Interpersonal Communication, Strategic Thinking, Customer Retention, Microsoft Office, Customer Satisfaction, Microsoft Excel, and Critical Thinking.
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