Lucas Torres Email & Phone Number

State Of São Paulo, Brazil

São Paulo, Brasil

Key account manager for VTEX, helping them on a daily basis with development projects to leverage their ecommerce operations and increase revenue.- Guidance on the best use of the VTEX platform;- Analysis of the end consumer journey of Enterprise companies (UX and CRO);- Identification of new project opportunities in the areas of Marketplace, Logistics, Conversational Commerce, Omnichannel, among others;- Support for various ecommerce operations in segments such as: retail, household appliances, sports, fashion, jewelry, air conditioning, among others.- Monitoring customer sales growth and diagnosis.- Creation of a learning project, where ecommerce strategy analyzes are made in a practical way.

São Paulo, Brazil

- Design of processes / business rules for the VTEX Customer Success area;- Control and monitoring of E-Commerce results and projects for customers and different segments;- Monitoring web performance, such as Web Core Vitals and Lighthouse in order to find improvements;- Identification of new project opportunities in the areas of Marketplace, Logistics, Conversational Commerce, Omnichannel, among others;

São Paulo, Brazil

- Rotation of the VTEX trainee program (Digital Commerce Specialist Program)- Analysis of technical scenarios of the VTEX platform to solve customers' business questions;- Use of tools such as Postman, Splunk, Delevoper Tools and VTEX API's for analysis and resolution of problems aiming at better customer service.

Campinas, São Paulo, Brazil

- Responsible for the indirect materials category in Brazil as Lead Buyer managing several subcategories such as Capex, MRO, IT, Facilities, and Consumables.- Supervision of the Procurement Center and Demand Scheduling area in Brazil.- Market Analysis Provider of products and services in order to identify the best purchasing opportunities.- Negotiation with suppliers aiming at the best conditions for the company in terms of price, quality, and delivery time.- Development of projects focused on cost reduction.

Campinas, Brazil

- Daily sales monitoring- Monitoring of monthly sales performance- Price and volume/mix performance analysis- Strategic sales planning for the coming years- Analysis of market bases- Monitoring of sales acquisition list using ANAPLAN

Campinas, Brazil

Responsible for a project in the manufacturing sector where a digital product (Application) was created using Power APPs to input production data. The application automates data generation and makes it possible in real-time to know what is happening on the production lines using a Power BI dashboard.Everyday activities:- Commercial negotiation with customers in the aftermarket.- Support in the definition of strategy and customer management.- Monitoring of cost spreadsheets and price changes with the controllership.- Cost Breakdown to support negotiations with customers.

Campinas, Brazil

Cash Flow ManagementAccounts Payable and ReceivableFinancial Reports (DRE, Financial Viability)Sales Control

Angra Dos Reis, Brazil

Creation of a hosting resale e-commerce in 2011.

Specialization, Neuroscience Applied To Marketing (Neuromarketing)

- Cognitive neuroscience and consumer behavior - Neuroeconomics and behavioral economics - Neurobiology of purchasing decisions.

Especialização, Big Data And Marketing Intelligence

- Big Data and Data Intelligence - Machine Learning and Artificial Intelligence - Growth Hacking - CRM and Digital Analytics - Strategic.

Bacharelado, Production Engineering