Customer Delivery Engineering Technical Leader
Current
Nov 2024 - Present
AeroLeads people directory · profile
Lucas A. Email & Phone Number
Technical Leader | CCIE | CISSP | Special Ops Veteran
at
Cisco
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Leader | CCIE | CISSP | Special Ops Veteran
Location
Tampa, Florida, United States
Who is Lucas A.? Overview
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Quick answer
Lucas A. is listed as Technical Leader | CCIE | CISSP | Special Ops Veteran at Cisco, based in Tampa, Florida, United States. AeroLeads shows a matched LinkedIn profile for Lucas A..
Lucas A. previously worked as Customer Delivery Engineering Technical Leader at Cisco and Network Consulting Engineer at Cisco. Lucas A. holds Master Of Science In Cybersecurity from Western Governors University.
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Cisco
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Profile bio
About Lucas A.
Hard skills are prerequisites and can be learned. Soft skills are hard to come by, but can also be learned. There is only one place to get SOF skills and they are EARNED. Dedicated Network Engineer. Qualifications include 15+ years of experience in computer networking, cyber security and customer service. Proven ability to perform in a high stress, adapting environment to meet customer needs.
Current workplace
Lucas A.'s current company
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14 roles
Lucas A. work experience
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Network Consulting Engineer
-Focal point for large account network problem resolution.-Architect/design end-to-end work across multiple technology areas, as well as strong analytical and problem-solving skills and ability to troubleshoot complex technical problems.-Aligns technical deliverables to customer business outcomes. Drives customer technology transitions, influencing.
Jan 2022 - Oct 2024
Team Lead Technical Consulting Engineer
Aug 2020 - Dec 2021
Technical Consulting Engineer
-Primary technologies: Cisco DNA-C, SD-Access, Cisco SD-WAN, ENCS, Routing-Switching, OnPrem Licensing.-Diagnoses, troubleshoots and resolves incidents related to Cisco products, services or solutions.-Assists in documenting and resolving technical problems found in products and solutions.-Maintains accurate documentation in incident and knowledge.
Jul 2019 - Jul 2020
Customer Support Engineer For Cisco
-Worked on challenging network problems that required technical, analytical, troubleshooting and interpersonal skills.-Collaborate across the board with colleagues locally and entire global support team. -Act as a focal point for high impact, large account problem resolution.-Utilize moderate to complex lab setups to recreate and solve problems.-Drives.
Jan 2019 - Jul 2019
Senior Network And Systems Engineer / Team Lead
-Provides senior level tier three engineering support. -Manage, plan, oversee, and implement upgrades for major enterprise network operation centers.-Provide technical support and troubleshooting to network and system administrators within the organization.
Jan 2016 - Mar 2019
Network And System Engineer
-Evaluates, designs, documents, installs, implements, tests, performs problem isolation and resolution, monitors, tunes and sets standards. Plans and coordinates major information technology initiatives. -Utilizes monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network.
Jun 2014 - Jan 2016
Special Operations Communicator
Jun 2014 - Mar 2019
Network Engineer
- Network Engineer responsible for installation, operation, maintenance, and 24/7 tier three support of four secure worldwide high availability networks with 90+ mobile tactical remote sites.- Responsible for research, identification and deployment of solutions that meet business requirements for availability, reliability, scalability, performance.
Jan 2014 - Jun 2014
Operations And Training Coordinator
-Develops, organizes, and implements technical and tactical training for a squadron size element (120 personnel) of joint service Noncommissioned officers. -Coordinates the development and delivery of complex training programs and related materials.-Presents CONOP’s and training presentations to leadership for final approval. -Maintains records of training.
Aug 2013 - Jan 2014
Senior Network Administrator / Team Lead
-Team Leader of a selectively manned Joint airborne communications unit; provides saleable C4 support for a Joint Task Force (JTF) or Joint Special Operations Task Force (JSOTF) headquarters; direct reporting unit to the United States Transportation Command (USTRANSCOM) that deploys worldwide in direct support of the Combatant Commanders for contingencies.
Nov 2012 - Aug 2013
Network Administrator
-Served as Network Administrator responsible for classified and unclassified networks in a multi-platform, multi-vendor converged network solution, deployable within 18 hours’ notice in direct support of combatant commanders.- Installed and configured routers, switches, CCM and Cisco Video teleconferencing solutions. Deployed as Network Administrator to.
Jun 2011 - Nov 2012
Senior Network Technician / Section Supervisor
Oct 2010 - Jun 2011
Network Technician
Apr 2009 - Oct 2010
3 education records
Lucas A. education
Master Of Science In Cybersecurity
Western Governors University
Bachelor Of Science In Technical Management, Minor In Computer Networking
Devry University
Associate Of Science In General Education
Fayetteville Technical Community College
FAQ
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What company does Lucas A. work for?
Lucas A. works for Cisco.
What is Lucas A.'s role at Cisco?
Lucas A. is listed as Technical Leader | CCIE | CISSP | Special Ops Veteran at Cisco.
Where is Lucas A. based?
Lucas A. is based in Tampa, Florida, United States while working with Cisco.
What companies has Lucas A. worked for?
Lucas A. has worked for Cisco, The Select Group, Joint Communications Unit, Joint Special Operations Command, and Joint Communications Support Element.
How can I contact Lucas A.?
You can use AeroLeads to view verified contact signals for Lucas A. at Cisco, including work email, phone, and LinkedIn data when available.
What schools did Lucas A. attend?
Lucas A. holds Master Of Science In Cybersecurity from Western Governors University.
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