■ Responsible for all engineering and support for an FSI Clients Enterprise LAN/WAN Network including Riverbeds, F5, Cisco ASA, Cisco IOS, Cisco NXOS and IOS-XE Devices.■ Worked with a team to engineer multiple Azure Solutions including Expressroute, Hub & Spoke and Azure Edge Firewall Design■ Designed Azure Kubernetes Service Deployment with Istio Service Mesh, External-DNS, Kured, and various other services■ Designed highly available MPLS Interconnect with failover between two data centers

■ Effectively managed dedicated team of L3/4 Engineers who are responsible for escalations and overall network design■ Responsible for Leveraged L1/2 engineer teams who manage Firewall, Load Balancers, and Network■ Responsible for all network related escalations for client account■ Responsible for tracking monthly business unit financial billing■ Responsible for HR functions for dedicated engineering resources■ Led and contributed to multiple SitMan calls for various disciplines to resolve business impacting issues ■ Led team responsible for large scale Network Hardware Lifecycle Refresh including replacement and upgrading Riverbed WAN Optimizers, F5 Load Balancers, Cisco ASA and Cisco Nexus Platform Migrations

■ Utilize ITIL best practices to implement and design network infrastructure solutions for large enterprise networks.■ Provide exceptional customer service while delivering direct consulting services to clients as part of a delivery service.■ Skillfully consult on multiple projects to effectively contribute to business objectives as a subject matter expert.■ Provide on-call support for emergencies and business critical situations to ensure client technical needs are exceeded.■ Efficiently serve as team lead for network group for cloud infrastructure delivery services to expand product offerings.■ Expertly provide ongoing support for multiple clients in multiple industry verticals, including health care, insurance and financial, to increase corporate revenues.■ Provide day-to-day oversight of IT infrastructure, network security and outsourced vendor relationships.■ Collaborate with management team to identify strategic IT initiatives and facilitate the adoption of technology-based solutions.■ Implement, maintain and oversee all aspects of the information technology systems and solutions.

■ Provided exceptional customer support while managing customer support for more than 3000 clients.■ Successfully managed company-owned internet service provider (ISP), ISP server and networking infrastructure.■ Managed vendor relationships, maintaining excellent work relationships. ■ Managed and designed layer2 wholesale network to increase customer satisfaction and gain referrals.■ Developed technical solutions by assembling staff, vendor and service resources to evaluate, design, test, install and maintain hardware, applications and software.■ Streamlined the requirements gathering processes to support the development of newly enhanced features and functions.■ Worked collaboratively with senior management on IT strategies to provide a premium level of service to customers.