Lucas Borges Email & Phone Number

Florianópolis, Santa Catarina, Brazil

Lisboa, Portugal

- Worked at GBI (Grow your Business with Innovation), a company that offers cutting-edge solutions such as Artificial Intelligence (AI), ChatBot, Big Data & Analytics, Machine Learning, Robotic Process Automation (RPA), Conversational Intelligence, and Modern Contact Center, as well as a comprehensive Technology Services portfolio. Segments served: - E-Commerce and marketplaces - Banks, fintechs and insurance companies - Large retail chains - Telco - Public companiesMain responsabilities:- Developed content plans and implemented Inbound Marketing structures and commercial processes to sell state-of-the-art solutions for large accounts (contracts over R$ 200k monthly) in both private and public companies. - Management of potential Enterprise customers and partners in the Partnership Program with Rocket Chat, one of the main communication platforms between teams and omnichannel solutions. - Portfolio of potential clients formed by large Enterprise accounts from sectors such as E-Commerce, Retail and Fintechs, private companies such as Mercado Eletrônico, Credit Suisse, Grupo OBA Hortifruti, Petz, Stone Payments, and public sector such as Defensoria do RS, Defensoria de SP , Firjan, Chamber of Deputies, among others.Goals Achiviements: - Selling to large private and public sector accounts, it generated potential recurring revenue in Rocket Chat licenses that started at R$1.5M ARR to over R$4.5MM ARR (20 thousand licenses to more than 100 thousand monthly licenses).

Florianópolis E Região, Brasil

- Worked at Neil Patel Digital, one of the world's leading experts, to help companies adopt revenue and traffic generation techniques. - Provided digital marketing consulting services specializing in SEO, CRO, paid media, and launches, to help companies of all sizes achieve significant and proven results.Achievements and Goals: - Ranked as the 2nd best seller in 2020, generating over BRA $178K in MRR, exceeding monthly goals in 7 out of 12 months with an average of 147%. - Sold the highest number of long-term projects over 12 months, accounting for 44% of the projects sold. - Conducted training for the sales team on how to build strong rapport with customers, collect data, and identify needs to sell long-term projects through the trust established between the parties. - Conducted training for the sales team (~20 persons) and the entire company (+80 persons), emphasizing the importance of remaining optimistic and focusing energy on achieving goals using affirmative language, such as "Will Come".

Estados Unidos

Florianópolis

- As the Partnerships and Referral Program Manager at RZ2 Sistemas e Gestão, I was responsible for implementing and managing partnerships with consultants in various industries, including retail, labor security, logistics, and environment across Brazil and Latin America. - My role involved consolidating our presence in Latin America, expanding to 16 countries and launching our international expansion into Europe from Portugal. Our client list included major companies such as Gerdau, Toyota, Ipiranga, Unilever, Ambev, and Walmart.Achievements: - I achieved over 20 established partnerships and generated more than 150 B2B referrals from industries including large companies like Vale, Votorantim Cimentos, Elkem, and Midea Carrier. - My efforts had the potential to generate more than R$50,000 in Monthly Recurring Revenue (MRR).

Florianópolis E Região, Brasil

- Managed and structured a network of 70+ international digital agency partners for Resultados Digitais (RD Station Marketing), mainly in South American countries (Colombia, Mexico, Peru, Chile, Argentina, and Ecuador) and Europe (Portugal and Spain). - Provided consultative support to partners in marketing and sales, including process structuring, customized proposals, pricing, and negotiations of Inbound Marketing projects, resulting in significant business growth. - Contributed to market education and development of RD partners through participation in webinars, itinerant events, and content production.Daily Responsibilities: - Developed and executed semiannual Sales Plan and structured the sales process. - Consulted on Inbound Marketing and Inbound Sales. - Planned and executed marketing and sales projects. - Managed sales funnel by channel and analyzed sales performance.Achievements: - Increased the Latam sales portfolio by 220%. - Managed and helped certify 04 agencies out of only ~20 certified in RD Station's international partnership expansion program - Sold over 43 international Inbound Marketing projects. - Achieved more than $232,200 in ARR.

Florianópolis E Região, Brasil

- As a Partner Channel Development at Resultados Digitais (RD Station Marketing), I focused on building and nurturing partnerships with agencies and consultants. My main responsibilities included: - Providing technical consulting and support to RD Partner Agencies, helping them to generate leads efficiently and at scale. - Expanding the sales of RD Station software through strategic partnerships with digital agencies. - Developing new digital marketing services offered by Partner Agencies, enabled by the RD Station platform. - Educating and empowering RD partners through webinars, events, and content production.Some of my achievements during my time at RD include: - Being recognized as the #1 sales consultant in 2016, with 81 partnerships in place. - Ranking 3rd best sales consultant in 2015. - Structuring the partnership with the first Diamond-level agency in Brazil, the highest level in the Digital Results Partnership Program. - Among the more than 2500 partners, it signed and helped structure partnerships with 04 agencies that became the highest levels, 02 Diamond level and 02 Platinum level, in the Digital Results Partners Program (RD Station Marketing) - Selling more than 230 Inbound Marketing Projects and generating over $1.5M in ARR.

São Paulo E Região, Brasil

- At Smart Bill, I led the automation of billing and collection, and managed recurring service contracts for medium to large-sized companies with complex billing and high volumes of subscribers. - As a pre-sales consultant, I developed and executed prospecting strategies for new enterprise clients, which resulted in securing important meetings with companies ranging from R$30MM to R$290MM in annual revenue. - Additionally, I provided technical support and consulting to clients, assisting them with system integrations and project management.

Vancouver E Região, Canadá

- During my internship, I worked for the main events company in Vancouver as a promoter selling tickets to the top nightclubs in the city. - Coordinated a team of three promoters to sell tickets for a weekly event at The Cellar Night Club. - Utilized digital marketing tools and social media for sales and prospecting. - Completed this work during an exchange program in Canada.Achievements: - Led the sales team to become the top performer for three consecutive months. - Achieved an average weekly ticket sales record of 170.

Belo Horizonte E Região, Brasil

- Led the implementation and management of Extension Courses and IN COMPANY programs for the Getulio Vargas Foundation in headquarter and branches in Minas Gerais. - Managed and supervised sales consultants, driving them to meet established goals. - Developed and executed strategic sales and digital marketing plans. - Negotiated and established partnerships with new clients. - Designed commercial strategies targeting the corporate market, with a focus on Enterprise Sales. - Conducted contact and visits to large companies to showcase the IN COMPANY course portfolio and customize offerings.Achievements: - Achieved national leadership in sales among FGV affiliates for 3 consecutive years, bringing in an average of 900 new students annually.- On average, we launched 22 new classes annually with 40 students each.

Belo Horizonte E Região, Brasil

- As Business Administration Manager, I oversaw the purchasing, maintenance, and security functions of the holding company, managing a team of over 20 employees. - I coordinated multidisciplinary teams and led the implementation of new projects. I also played a key role in the coordination and support of important projects aimed at ensuring IBS University's compliance with the certification requirements set by the Ministry of Education in Brazil (MEC).Achievements: - Notable achievements during my tenure included the successful implementation of an electronic trading floor management system that resulted in an average monthly cost savings of 20% for both the headquarters and branches.

Belo Horizonte E Região, Brasil

- Responsible for routine of Dept. Staff and HR.- Helped in the area of purchases of the company.

Belo Horizonte E Região, Brasil

- Prospection of new clients and corporate service to partner companies interested in hiring trainees. - Responsible for the Center-South region, serving more than 180 companies.

Belo Horizonte E Região, Brasil

- Distributor of cosmetics and perfumes industry Contains 1G. - Coordinated team of resellers of the network.

Master Of Business Administration (Mba), Mba Em Gestão Comercial

Inglês

Strategic Business Leadership Seminar

Master Of Business Administration (Mba), Mba Em Gestão Empresarial

Master Of Business Administration (Mba), Mba Em Gestão De Projetos

Direito