Lucas Chavez Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

As an administrative assistant, I'm responsible for daily office management and administration functions. My responsibilities include communicating with external contacts and providing internal communication, answering phone calls, data entry, compliance and conveyancing.

Surrey, British Columbia

Alongside the store manager, I ensured that weekly sales, customer connections and food waste goals were met. In the case that these goals weren't met, I created innovative strategies to work towards meeting them and used strong communication skills to make sure that all staff were aware of the new store procedures. I was also responsible for tracking the store's financial and monetary information. I checked all registers, safes, deposits and change orders were completed in a timely matter and recorded in the system properly. I maintained constant communication with the store and district manager about the store's finances and used strong analytical skills to investigate discrepancies in the financial data when necessary. I oversaw all employees and ensured all daily tasks were being completed in the proper manner and that each employee met Starbucks cleaning requirements and standards. I also trained new shift supervisors and helped integrate them into Starbucks workplace culture and expectations.

As a barista, I was responsible for greeting customers in a friendly manner and noting their order specifics. I ensured that beverages were made properly and food handling was done in a safe and sanitary manner. I completed large coffee orders for local companies and took responsibility for store deep cleans when directed to do so by district management.

Surrey, British Columbia

I was responsible for mentoring new hires and ensuring that their training was completed properly. I was required to plan and develop new training material before executing them with the new hires. I also made sure that all employees were aware of their rights and responsibilities as a worker and that the new hires were successfully integrated into the workplace culture. These responsibilities let me develop excellent interpersonal skills that have been an asset in everyday work and life. I developed strong client service skills through providing excellent customer service through greeting guests and responding to all inquiries and concerns they had. I resolved customer problems and conflicts in a professional way to create a positive customer experience and increase sales and customer retention for the store.

Bachelor Of Arts - Ba, Economics

Activities and Societies: Beedie Urban Development Program, SFU Real Estate Club Minor in Business Administration.

Diploma Program In Urban Land Economics, Real Estate, 3.80

Real Estate Brokerage Specialization