Managing customer accounts with the Account Manager, participating in client management meetings, seeking improvements and sales of projects, providing collection and delivery of projects, total management of monitoring, backup and management of on-premises, hybrid and cloud environments, customer service and seeking new contracts, training new professionals and developing careers, management of operations and service teams and monitoring items.

Continuous improvement, security and compliance, data protection, on-premises environments, hybrid and cloud environments, infrastructure project implementation, virtualization in Hyper-V, Citrix XenServer and VMware, firewalls administration, Windows and Linux server administration, cloud computing, Microsoft Windows Server solutions, backup services, management of antivirus tools, migration to Microsoft 365, software license control, analysis and troubleshooting of systems… Show more Continuous improvement, security and compliance, data protection, on-premises environments, hybrid and cloud environments, infrastructure project implementation, virtualization in Hyper-V, Citrix XenServer and VMware, firewalls administration, Windows and Linux server administration, cloud computing, Microsoft Windows Server solutions, backup services, management of antivirus tools, migration to Microsoft 365, software license control, analysis and troubleshooting of systems, followup with internal partners and customers and documenting the problems. Show less

Computer support (hardware and software), servers and control systems, server monitoring, virtualization, firewall, Linux servers, RemoteApp implementation with Windows Server, operating system installation, infrastructure cabling, equipment replacement and control, hardware and software assembly and maintenance. User service, including on-site, remote and telephone service, printing environments and hardware focus, device management and data collectors. Incident management… Show more Computer support (hardware and software), servers and control systems, server monitoring, virtualization, firewall, Linux servers, RemoteApp implementation with Windows Server, operating system installation, infrastructure cabling, equipment replacement and control, hardware and software assembly and maintenance. User service, including on-site, remote and telephone service, printing environments and hardware focus, device management and data collectors. Incident management and Microsoft services embedded on Windows Server. Show less

Providing technical support to local and remote users, Servers, Control Systems, Virtualization, Firewall, Linux, Thin Clients, Data Collectors, Service Desk, Help Desk, Network Cabling, TCP/IP, Basic Services, Project Deployment and Virtualization, TOTVS, RP, User Release and Creation.

User support, printing environments, local and remote support, servers, AD, dot matrix printers, device management, data collectors, TOTVS, system formatting and installation, machine set up, equipment replacement and control, hardware and software assembly and maintenance, TCP/IP networks, basic service management, virtualized environment.

Networking, TCP/IP, service management, virtualization, user support, support, printers, hardware.