Lucas Nolasco Email and Phone Number
Lucas Nolasco work email
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Lucas Nolasco personal email
Extensive experience in the Information Technology area, with a focus on leadership and project management in the areas of innovation, digital transformation and IT governance, with a career developed in large national and multinational companies in the medical device industry and educational institutions.Expertise in formulating and implementing technology strategies aligned with business objectives.Structuring the Business Plan for projects and product ideation, directly managing the allocated projects, as well as managing the entire schedule, budget, scope, risk, quality, backlogs, agile management ceremonies and customer satisfaction.Skills in budget management (CAPEX and OPEX), supervision of large IT projects, creation of regional Budget and Forecast, and promotion of digital transformation.Experience in process automation, systems integration and development of robust information security policies (GDPR/LGPD).Acting as Data Protection Officer (DPO), conducting audits and risk assessments.Strong relationships with internal and external stakeholders, effective management of suppliers and partners, and promotion of professional development programs.Extensive experience in the implementation of ITSM and CRM tools, management of Business Intelligence (BI) dashboard development, and management of technical support for Latin America.Participation in the global digital transformation team and implementation of security measures against cyber threats.Experience in data analysis with Artificial Intelligence (AI) and skills in information security management platforms such as Microsoft Defender, Kaspersky Security, and SonicWall.Talent management and development, leading multidisciplinary teams and fostering a collaborative and innovative work environment.
Ottobock
View- Website:
- ottobock.com
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Gestor De Tecnologia Da Informação | América LatinaOttobockState Of São Paulo, Brazil -
Head Of Information Technology | Latin AmericaOttobock Jan 2023 - PresentValinhos, Sao Paulo, BrazilResponsible for the management and development, implementation of the Technology strategy for Latin America, aligning it with the company's business objectives.Management of the IT budget (CAPEX and OPEX), ensuring the optimization of resources and return on investment (ROI) in technology projects.Supervision of the implementation of large IT projects, ensuring delivery on time and within budget.Strong performance in the creation and maintenance of the regional Budget and Forecast, ensuring the efficient allocation of financial resources.Activity in promoting digital transformation in the organization, implementing new technologies and innovative solutions.Direction of process automation and systems integration initiatives, increasing productivity and reducing costs.Extensive experience in the development and implementation of robust information security policies, protecting sensitive data and ensuring compliance with regulations.Working as Data Protection Officer (DPO) in Latin America, ensuring compliance with privacy and data protection regulations (GDPR/LGPD).Conducting periodic audits and risk assessments, mitigating threats and strengthening the organization's security posture.Implementing IT governance policies and procedures, ensuring strategic alignment between technology initiatives and business objectives.Maintaining close relationships with internal and external stakeholders, understanding their needs and ensuring the delivery of appropriate technology solutions.Managing technology suppliers and partners, ensuring service quality and continuous innovation. -
Information Technology Analyst | Latin AmericaOttobock Sep 2021 - Jan 2023Valinhos, Sao Paulo, BrazilWorking on the implementation of continuous professional development programs, encouraging learning and growth within the company.Increasing operational efficiency through the implementation of new technologies and process automation.Successfully implementing IT Service Management (ITSM) and Customer Relationship Management (CRM) tools in the region, improving incident management and user satisfaction.Managing the development and implementation of Business Intelligence (BI) dashboards for sales analysis, providing valuable insights and improving strategic decision-making.Technical support management for all of Latin America, ensuring efficient resolution of incidents, problems and requests.Participation in the global team responsible for the digital transformation of the region, implementing initiatives that modernized and optimized IT processes.Implementation of security policies and measures to protect data and systems against cyber threats. -
Information Technology Junior Analyst | Latin AmericaOttobock Jul 2018 - Sep 2021Valinhos, São Paulo, BrazilProvision of first-line technical support for users throughout Latin America, resolving incidents, problems and hardware and software requests.Performing preventive and corrective maintenance on IT equipment, ensuring the continuity of operations.Assistance in testing and evaluating new software and software, contributing to the continuous improvement of IT processes.Management of IT incidents using ITSM systems, ensuring traceability and effective resolution of problems. -
Information Technology Support AnalystPedras E Polimentos Jun 2015 - Jul 2018Valinhos, Sao Paulo, BrazilProviding technical support to users, solving problems related to software, hardware, networks and other systems.Answering support calls, answering technical questions in person.Installing, configuring and maintaining computers, printers and peripheral devices.Performing hardware and software upgrades as needed.Assisting in the administration of the Windows operating system, ensuring updates and proper functioning.Diagnosing and resolving network problems, including lack of connectivity and slowness.Configuring and maintaining network infrastructure, such as routers, switches and access points.Implementing and maintaining security measures, such as antivirus and password policies.Performing regular backups and recovering data in case of failures.Maintaining detailed records of problems and solutions encountered, procedures and configurations performed.Creating and updating user manuals and guides.Assisting in the installation and configuration of software used by the company.Support for specific applications of the organization, helping users in their effective use.User training in new technologies and software, ensuring adequate knowledge of the available tools.Participation in meetings with other departments to understand their technological needs and offer appropriate solutions.
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ApprenticeUnivag Aug 2013 - Apr 2015Cuiaba, BrazilCustomer service, providing guidance on the company's services and answering frequently asked questions.Support in registering equipment loans and returns in the company's system.Repositioning and organizing equipment on the shelves according to the established classification and order.Assistance in cataloging new materials and updating records in the company's management system.Participation in inventory activities to check the availability and condition of materials in the collection.Assistance to users in using equipment such as computers, printers and scanners.Assistance in searching for and locating materials in the catalog and online databases.Support in organizing events, exhibitions and cultural activities promoted by the company.Participation in training and qualification programs offered by the company to develop professional and customer service skills.
Lucas Nolasco Skills
Lucas Nolasco Education Details
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Computer/Information Technology Administration And Management -
Computer Science
Frequently Asked Questions about Lucas Nolasco
What company does Lucas Nolasco work for?
Lucas Nolasco works for Ottobock
What is Lucas Nolasco's role at the current company?
Lucas Nolasco's current role is Gestor de Tecnologia da Informação | América Latina.
What is Lucas Nolasco's email address?
Lucas Nolasco's email address is lu****@****ock.com
What schools did Lucas Nolasco attend?
Lucas Nolasco attended Fia Business School, University Of Sao Paulo.
What skills is Lucas Nolasco known for?
Lucas Nolasco has skills like Linux, Rede De Computadores, Microsoft Windows, Ubuntu, Mysql, Microsoft Sql Server, Gnu/linux, Microsoft Office, Tecnologias Microsoft, Sql, Android, Atendimento Ao Cliente.
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Lucas Nolasco
Civil Engineer L Urban Planner L M.Sc In International Cooperation In Urban Development At Tu Darmstadt (Germany) L Micsea At Uic (Barcelona)Londrina, Pr -
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Lucas Nolasco
Outbound | Inbound | Saas | Aida | Gpct | Spin Seeling | Ceo Na Komotex & Sales Executive Na Cantu StoreItajaí, Sc
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