Lucas Hoffman Email & Phone Number

Atlanta, Georgia, United States

Title: Salesforce Business Analyst and AdministratorAs a Salesforce Business Analyst and Administrator, I have a proven track record of delivering innovative solutions that drive business growth and operational efficiency. With my extensive experience in CRMA, I have been able to help organizations achieve their strategic objectives by optimizing their use of Salesforce.Key Responsibilities:Work with stakeholders to gather and document business requirements, translating them into technical solutions that leverage the Salesforce platformCollaborate with developers to design and configure Salesforce solutions, including custom objects, workflows, processes, and integrationsBuild and maintain reports and dashboards to provide insights into sales performance, marketing effectiveness, and customer behaviorManage and maintain Salesforce instances, including user management, security settings, system configurations, and data managementProvide training and support to Salesforce users, including end-users, administrators, and developersDevelop and maintain documentation, including standard operating procedures, user guides, and technical specificationsDrive process improvement and automation initiatives to streamline operations and reduce manual effortIf you're looking for a Salesforce professional with a strong background in Business Analysis, Administration, and CRMA, please feel free to reach out to me.

• Coached K-12 and facilitated seasonal sports camps, clinics, and skill assessments.• Coordinated scheduling and facility use with the vendors• Instituted relevant sports drills based on skill assessments • Fostered a culture of good sportsmanship, cooperation, and responsibility for student-athletes

• Provided individual instruction and training to staff members on new and updated technologies.• Maintained and updated record-keeping system for every Associated Credit Union branch in the state of Georgia.• Performed the installation, configuration, and maintenance of computers and workstations.• Assisted in the creation of processes and procedures for Associated Credit Union’s work from home project.• Disposed of hundreds of retired equipment while following applicable laws, regulations, and standards.

Jacksonville, North Carolina Area

• Instructed junior team members on proper operation, maintenance, and transportation of weapons and ammunition.• Led diverse training simulations to prepare teams for combat and emergency situations.• Utilized diverse shooting positions with speed and accuracy.• Trained consistently to develop and keep substantial muscle needed to carry different weapons.

Bachelor'S Degree, Web Development, 3.9

Activities and Societies: Dean's List

Associate'S Degree, Cyber Security

Associate’S Degree, Criminal Justice/Police Science

Activities and Societies: Skills USA participant