Lucas Chen Email and Phone Number
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๐ช+ ๐๐พ๐บ๐๐ ๐๐ ๐ข๐ ๐๐พ๐๐ ๐ฒ๐๐ผ๐ผ๐พ๐๐ ๐๐๐ ๐พ๐ ๐ฝ๐พ๐ ๐๐๐พ๐๐๐๐ ๐๐๐๐ผ๐พ๐๐ ๐๐๐๐๐๐๐พ๐๐พ๐๐ ๐บ๐๐ฝ ๐๐๐๐๐๐บ๐ ๐๐บ๐๐บ๐๐พ๐๐พ๐๐ ๐๐๐๐ผ๐๐๐พ๐ ๐ฟ๐๐ ๐ฃ๐ง+ ๐ฅ๐๐๐๐๐๐พ ๐ง๐ข๐ข ๐ผ๐๐๐๐บ๐๐๐พ๐ ๐บ๐ผ๐๐๐๐ ๐ก๐บ๐๐๐๐๐, ๐จ๐๐๐๐๐บ๐๐ผ๐พ, ๐บ๐๐ฝ ๐ก๐ค๐ก ๐ณ๐พ๐ผ๐๐๐๐ ๐๐๐.๐๐น๐ถ๐ฒ๐ป๐ ๐ฆ๐๐ฐ๐ฐ๐ฒ๐๐ ๐๐ฐ๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐๐ต๐บ๐ฒ๐ป๐๐:โข ๐ซ๐บ๐๐๐ผ๐๐พ๐ฝ ๐๐๐ผ๐ผ๐พ๐๐๐ฟ๐๐ ๐ผ๐ ๐๐๐ฝ ๐ผ๐๐๐๐๐๐พ๐ ๐๐๐ผ๐ผ๐พ๐๐ ๐๐๐๐๐๐บ๐, ๐ป๐๐๐๐๐๐๐ ๐ผ๐ ๐๐พ๐๐ ๐๐บ๐ ๐๐พ ๐ฃ๐ข% ๐๐ ๐๐พ๐บ๐ ๐ฃ.โข ๐ซ๐พ๐ฝ ๐ผ๐๐๐๐-๐ฟ๐๐๐ผ๐๐๐๐๐บ๐ ๐ผ๐๐๐-๐๐พ๐ฝ๐๐ผ๐๐๐๐ ๐๐๐๐๐๐บ๐, ๐๐บ๐๐๐๐ $๐ฃ๐ข๐ข๐ฌ ๐๐๐พ๐ ๐ฅ ๐๐พ๐บ๐๐.โข ๐ข๐ ๐๐๐พ๐ฝ $๐ฃ๐ฌ+ ๐๐๐๐๐พ๐ผ๐ ๐๐ ๐ค ๐๐๐๐๐๐ ๐บ๐๐ฝ ๐๐ฝ๐พ๐๐๐๐ฟ๐๐พ๐ฝ ๐๐๐๐พ๐ ๐ ๐๐๐๐๐๐๐๐๐๐๐๐พ๐ ๐ฟ๐๐ ๐๐ ๐๐ป๐บ๐ ๐๐๐ ๐๐๐๐๐ ๐๐๐๐๐๐ฝ๐พ๐.โข ๐ฒ๐บ๐๐พ๐ฝ ๐ผ๐๐พ๐ฝ๐๐ ๐๐๐๐๐ $๐จ๐ฌ ๐บ๐๐บ๐ ๐๐๐๐๐ ๐ผ๐ ๐๐๐ฝ ๐๐๐พ๐๐ฝ ๐บ๐๐ฝ ๐๐พ๐ผ๐๐๐พ๐ฝ ๐๐๐๐๐บ๐ฝ๐พ๐.โข ๐ฑ๐พ๐ฝ๐๐ผ๐พ๐ฝ ๐ผ๐ ๐๐๐ฝ ๐บ๐๐๐๐๐๐บ๐ ๐๐๐๐พ ๐ค๐ข% ๐ฟ๐๐ ๐ ๐บ๐๐๐พ ๐ป๐๐๐๐๐พ๐๐ ๐๐๐๐, ๐๐บ๐๐๐๐ ๐๐๐ฝ๐พ๐ ๐บ๐ฝ๐๐๐๐๐๐.๐ฅ๐ฒ๐น๐ฒ๐๐ฎ๐ป๐ ๐ฆ๐ธ๐ถ๐น๐น๐: โข ๐ฃ๐พ๐๐พ๐ ๐๐๐๐๐ ๐บ๐๐ฝ ๐๐บ๐๐บ๐๐๐๐ ๐ผ๐ ๐๐พ๐๐ ๐๐พ๐ ๐บ๐๐๐๐๐๐๐๐๐โข ๐ฒ๐๐๐บ๐๐พ๐๐๐ผ ๐๐ ๐บ๐๐๐๐๐โข ๐ฎ๐๐๐๐๐๐๐๐๐๐ ๐พ๐๐๐บ๐๐๐๐๐ ๐บ๐๐ฝ ๐๐๐๐ ๐พ๐๐พ๐๐๐บ๐๐๐๐โข ๐ข๐๐๐๐-๐ฟ๐๐๐ผ๐๐๐๐๐บ๐ ๐ผ๐๐ ๐ ๐บ๐ป๐๐๐บ๐๐๐๐ ๐๐๐๐ ๐ฌ๐บ๐๐๐พ๐๐๐๐, ๐ฒ๐บ๐ ๐พ๐, ๐บ๐๐ฝ ๐ค๐๐๐๐๐พ๐พ๐๐๐๐โข ๐ฐ๐๐บ๐๐๐พ๐๐ ๐ ๐ป๐๐๐๐๐พ๐๐ ๐๐พ๐๐๐พ๐๐๐ง๐ฒ๐ฐ๐ต ๐ฆ๐๐ฎ๐ฐ๐ธ:โข ๐ฃ๐บ๐๐บ ๐ ๐๐บ๐ ๐๐๐๐ & ๐ต๐๐๐๐บ๐ ๐๐๐บ๐๐๐๐ (๐ ๐ฝ๐๐บ๐๐ผ๐พ๐ฝ ๐ค๐๐ผ๐พ๐ , ๐ฒ๐ฐ๐ซ, ๐ณ๐บ๐ป๐ ๐พ๐บ๐)โข ๐ข๐ฑ๐ฌ (๐ง๐๐ป๐ฒ๐๐๐, ๐ฒ๐บ๐ ๐พ๐๐ฟ๐๐๐ผ๐พ)โข ๐ฏ๐๐๐๐พ๐ผ๐ ๐ฌ๐บ๐๐บ๐๐พ๐๐พ๐๐ (๐ฉ๐๐๐บ, ๐ ๐๐บ๐๐บ)โข ๐ฏ๐๐พ๐๐พ๐๐๐บ๐๐๐๐ & ๐ฃ๐๐ผ๐๐๐พ๐๐๐บ๐๐๐๐ (๐ข๐บ๐๐๐บ, ๐ฏ๐๐๐พ๐๐ฏ๐๐๐๐, ๐ญ๐๐๐๐๐)๐ฌ๐ ๐ผ๐๐ ๐ ๐พ๐บ๐๐๐พ๐ ๐๐๐๐ ๐ฝ ๐ฝ๐พ๐๐ผ๐๐๐ป๐พ ๐๐พ ๐บ๐ ๐บ ๐๐๐๐๐ ๐ ๐๐๐๐๐๐บ๐๐พ๐ฝ ๐ ๐พ๐บ๐๐๐พ๐ ๐๐๐๐ ๐บ ๐๐๐๐๐๐ ๐๐๐๐ ๐พ๐๐๐๐ผ. ๐จ ๐๐๐๐พ๐ฝ ๐๐ ๐๐๐๐ ๐ ๐ ๐๐๐๐๐๐๐ ๐ฆ๐๐๐๐ ๐พ'๐ ๐ฃ๐บ๐๐บ ๐ ๐๐บ๐ ๐๐๐๐ผ๐ ๐๐๐พ๐ผ๐๐บ๐ ๐๐๐บ๐๐๐๐, ๐๐บ๐๐๐๐๐ ๐พ๐๐๐พ๐๐๐๐๐พ ๐๐ ๐ฒ๐ฐ๐ซ ๐บ๐๐ฝ ๐ฑ.๐ฎ๐๐๐๐๐ฝ๐พ ๐๐ฟ ๐๐๐๐, ๐จ'๐ ๐๐บ๐๐๐๐๐๐บ๐๐พ ๐บ๐ป๐๐๐ ๐๐พ๐๐๐๐๐ ๐๐ฟ๐๐๐๐ (๐บ๐๐๐๐๐ ๐ฟ๐๐ ๐ฃ๐จ๐ง๐ ๐ป๐ ๐ป๐พ๐๐ผ๐ ๐๐๐พ๐๐ ๐๐พ๐๐!) ๐บ๐๐ฝ ๐บ๐๐๐๐๐บ๐๐๐๐ ๐๐บ๐๐๐ ๐๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐พ๐๐๐๐๐พ๐พ๐๐๐๐.๐ข๐๐๐๐พ๐ผ๐ ๐๐๐๐ ๐๐พ ๐๐ ๐ซ๐๐๐๐พ๐ฝ๐จ๐.
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Technical Delivery LeadApptio, An Ibm CompanyLos Angeles, Ca, Us
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Customer Success ManagerCurrently Seeking New Opportunities Jan 2024 - PresentI'm passionate about building strong relationships and helping customers achieve their goals. That's why I'm transitioning my 8+ years of experience in cloud strategy consulting into a Customer Success Manager role.My consulting background has equipped me with the skills necessary to excel in this role. These include data analysis for generating actionable insights and effective communication across diverse audiences. Leveraging this skillset, I am confident in my ability to effectively guide customers through the adoption of cloud-based services and maximize their value.For example, in my previous role at Deloitte, I developed a customer success strategy for a new cloud-based service offering. Partnering with cross-functional teams (Sales, Marketing, Managed Services), I identified GTM opportunities and championed the creation of a customer success program that increased CLTV by 10%, generating an additional $1 million in annual revenue. -
Senior Cloud Engineering ConsultantDeloitte May 2021 - Aug 2023New York City Metropolitan Areaโข Led program charter and roadmap for a multi-year software cost reduction initiative, driving $100M in savings. Utilized program management methodologies to achieve cross-functional alignment among Business, Technology, and Risk teams, ensuring successful execution.โข Led a program to gather customer feedback and implemented process improvements that streamlined onboarding processes, resulting in a 15% reduction in cycle time at a major financial services client.โข Managed the execution of a cost reduction program for a major credit union's $30M cloud expenditure, achieving a 20% cost reduction through data-driven analysis and implementation of billing controls, partnering collaboratively with the Finance team.โข Managed client relationships for a global solution provider, securing a $1 million project within 2 months. Facilitated cross-functional collaboration through account planning sessions, ensuring a unified message and expediting the sales cycle. -
Cloud Engineering ConsultantDeloitte Nov 2018 - May 2021New York City Metropolitan Areaโข Oversaw creation of a cloud business case to forecast financial and strategic impacts for a $1.5B savings initiative over 5 years, including reinvestment into digital banking products.โข Conducted software delivery lifecycle controls sampling in 3 months and instituted recommendations across 80+ development teams to enhance operational readiness practices.โข Managed offshore resources to reduce operating costs by 20% for a large financial institution; performed spans and layers analysis to minimize reporting inefficiencies.
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Senior Tech Strategy AnalystAig Dec 2015 - Nov 2018Greater New York City Areaโข Assisted the launch of a career track program for 60+ career paths, benefiting 15,000+ professionals by developing career progression frameworks and supporting documentation.โข Supported network transformation business case for a $2B+ global financial services organization to modernize its compute, cloud, network, and desktop services for AIG businesses.โข Performed root cause analysis for 80% of severity 1 incidents in 6 months; developed plan to remediate system flaws and documentation for vulnerability management practices.
Lucas Chen Skills
Lucas Chen Education Details
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BachelorโS Degree
Frequently Asked Questions about Lucas Chen
What company does Lucas Chen work for?
Lucas Chen works for Apptio, An Ibm Company
What is Lucas Chen's role at the current company?
Lucas Chen's current role is Technical Delivery Lead.
What is Lucas Chen's email address?
Lucas Chen's email address is lu****@****aig.com
What schools did Lucas Chen attend?
Lucas Chen attended Uc Berkeley, National University Of Singapore.
What are some of Lucas Chen's interests?
Lucas Chen has interest in Children, Civil Rights And Social Action, Environment, Disaster And Humanitarian Relief, Health.
What skills is Lucas Chen known for?
Lucas Chen has skills like Microsoft Excel, Powerpoint, Public Speaking, Teamwork, Strategy, Leadership, Research, Data Analysis, Analysis, Strategic Communications.
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Lucas Chen
New York, Ny3cornell.edu, uber.com, uber.com -
Lucas Chen
Atlanta Metropolitan Area2vmware.com, air-watch.com1 (404) 4XXXXXXX
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Lucas Chen
Philadelphia, Pa
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