Leading the Business Services vertical in digital transformation projects using technologies such as ServiceNow, IBM Watson, AWS, Twilio, Elastic Stack, Node.js, Vue.js and React. My responsibilities are:- Pre-sales processes: Opportunities Assessment, solution definition, value proposition, costing, proposal development and project defense.- ServiceNow Solution Architecture: Definition of architecture standards for ServiceNow Customer Workflows, IT Workflows and Platform projects also coaching the technical leaders. POC implementation for complex features or integrations;- Product Management: Strategy and roadmap definition for the "Omni" product, product positioning, business model design, architecture validation and operation monitoring.- Team formation: Definition of technical profiles, recruiting and training management.- Monitoring the execution and billing of BU projects and coordination of project managers.

Responsible for the creation of the Customer Experience and Analytics practice in the company. - Conducting pre-sales processes: Opportunities assessment, solution definition, value proposition, costing, proposal development and project defense. - Management of the delivery team monitoring all projects in the area and customer relationship.

Leading the development team in a large number of software projects for both internal and external customers with a focus on Digital Certificates and Signature, Enterprise Search, Content Management and Service Portals.Incorporation of new technologies and processes to the company using best practices (agile frameworks, collaboration and knowledge management).Budgetary planning and execution with investments in new technologies, software factory and team training.Preparation of RFP and validation of procurement processes in compliance with public sector legislation, monitoring of the procurement process and inspection of contracts.Talent aquisition, knowledge assessment , skill and attitude, planning of team's training.Demand and Service management to customers - several state agencies.Migrations planning and updates of ERP management systems (Financial, HR, contracts, customer management, among others).Main technologies involved:- Microsoft .NET C#- Java J2EE- SQL Server (DB, Integration Services, Reporting Services)- Microsoft Fast (Indexing and Search Platform)- Sharepoint- Oracle Fusion Middleware (Webcenter, Content, SOA Service Bus)- Oracle BI Enterprise Edition- ICP-Brasil Digital Certification (Signature, Authentication and Time Stamp)- TOTVS RM (Nucleus, Fluxus, Saldus, Bonus, Liber)- Senior Sistemas (VetorH, Round - Access and Labor Relations)- Open Source - Magento, Joomla, MySQL and PHP

Project management for new web applications and evolution of the company's main service portal.Definition of project objectives and requirements.Internal team coordination.External contractors resource management.Status report for senior management.Companies frameworks and practices: PMBoK and RUP/UML.

In charge of design and the visual identity of all the company web projects.Usability and user experience requirements and testing.Functional specification of systems (UML and use cases).Front-end development using with HTML, CSS and Javascript.Back-end development and webservices with .NET C#Domain of Adobe Creative Suite (Photoshop, Illustrator, Fireworks, Indesign, Premiere, After Efects)

Design and implementation of websites using HTML, CSS, Javascript and PHPDesign and creation of assets for promo, banners e ads for web.Transposition of print media to Web ads and landing pages.