Lucas Miranda Email & Phone Number

State Of Minas Gerais, Brazil

Belo Horizonte, Minas Gerais, Brasil

- I implemented the Scrum Framework and ensured adherence to its rituals, promoting effectiveness and transparency in product development. - Developed and communicated the product vision, mission, and objectives, ensuring alignment and understanding among the involved teams.- Defined the product strategy and Roadmap, directing the development towards achieving established objectives.- Collaborated with stakeholders to identify and prioritize functionalities, ensuring that customer needs were effectively met.- Created and managed the product backlog, ensuring clarity and prioritization of the development team's activities using BDD to build tasks.- Refined and communicated feature requirements, ensuring clear and consistent understanding across the entire team.- Monitored team progress and ensured the delivery of value as planned, keeping the team focused and motivated.- Created and managed acceptance criteria, ensuring that deliverables met established quality standards.- Collaborated in conducting tests and product validation, ensuring that developed solutions met customer expectations and quality requirements.- Defined plans, goals, and activity schedules in order to complete projects within the deadline.

Belo Horizonte

- Managed projects using agile methodologies (Kanban), improving management efficiency and team productivity.- Developed and monitored Roadmaps and Backlogs, ensuring deliveries aligned with strategic objectives.- Performed manual and functional usability tests, documenting and communicating failures in detail to the development team.- Gathered requirements and identified improvements, ensuring that solutions met the needs of customers and stakeholders. - Conducted product evaluation and demonstration meetings, ensuring validation and satisfaction of stakeholders.- Ensured the quality of the final product, resulting in high customer satisfaction.- Built and monitored Backlogs for subdivision products, reducing waiting time from 8 minutes to instant loading, increasing sales efficiency.- Developed integrations with the TOTVS ERP system, optimizing internal processes and improving the customer experience.- Provided technical support to customers,

Contagem

- Performed system quality analysis and testing, identifying and correcting errors, and implementing improvements to ensure optimal process functionality.- Provided efficient technical support to internal and external clients, resolving issues promptly and ensuring customer satisfaction.- Developed solutions for Electronic Data Interchange (EDI), managing files via DOCCOB, OCOREN, and CONEMB, verifying received files, and sending detailed reports to clients.- Collaborated with the Dispatch team for issuing documents via XML and Notfis, optimizing logistic processes, and ensuring compliance.- Implemented new procedures and technologies, proposing and validating innovative solutions to enhance the existing infrastructure.- Diagnosed and resolved critical incidents in supported environments, and supported other teams in investigating and resolving complex issues.- Addressed specific system failures using SQL Server, ensuring the integrity and efficiency of the Benner Logística system.- Diagnosed critical incidents in supported environments, prioritizing the transfer of systemic

Contagem, Minas Gerais, Brasil

- Vehicle release for delivery- Issuance of shipping manifests and verification of invoices.

Bacharelado, Management Information Systems, General

Pós-Graduação, Gestão De Projetos E Metodologias Agéis, Em Andamento.

The Postgraduate Degree in Project Management offered by Descomplica is a comprehensive and up-to-date program that aims to train.