Lucas M. Email & Phone Number

Belo Horizonte, Minas Gerais, Brazil

Product Designer who works from end to end in the idealization and construction of digital products together with agile squads.Since 2022, I have strategically participated in the relationship with potential clients and DesignOps activities at dti, advising on the value of UX and collaborating with designers from other specialties like UX Researchers, Visual Designers and UX Writers.I work as a UX design reference for products from different contexts such as data analysis tools, internal management platforms, virtual community apps, restaurants and e-commerces, especially in international contexts.I conducted several workshops for initial Product Discovery and some Continuous Discovery activities on longer projects.I participate in the mentoring program as a mentor to new designers who want to master the design process from start to finish and also delving into the workshop facilitation part.I contribute monthly for the Design Guild with content related to the development and improvement of Soft Skills.

Belo Horizonte

UX Designer responsible for understanding user and client needs, creating conversation flows and choosing interactions between people and chatbots. I help to connect the client needs with the specialists in the team and collaborate with stakeholders to build the best conversation experience through chatbots.Worked for the biggest company for chatbot market in the country, where I helped various clients from computer assemblers to paper makers.Facilitated discovery Inceptions, aligned improvements, built conversation flows and interactions for chatbot platforms like WhatsApp, Facebook Messenger, Google Business Messenger and websites.Acted briefly as a Buddy, helping my Manager to keep up with the needs and professional development of my workmates.

Belo Horizonte

Project: NEXT Finance WebsiteCompany provides a web-based financial management software for clients with small business.• Responsible to design web solutions for financial management problems.• Responsible for translating the website content into English.• Responsible to develop UX research and benchmarking for the website.• Developed heuristic analysis for the website.• Developed user interviews with clients.• Designed low-fidelity prototypes and validated with the clients.• Designed high-fidelity screens for web software.• Developed user tests with clients and workmates.Project: NEXT Finance AppCompany provides a mobile app to enhance a web-based software with smartphone access.• Responsible to design mobile solutions for financial management problems.• Responsible for translating the mobile app into English.• Responsible to develop UX research and benchmarking for the app.• Responsible to deploy the app in App Store and Play Store with the dev team.

Belo Horizonte

Project: NEXT Finance WebsiteCompany provides a web-based financial management software for clients with small business.• Responsible to design web solutions for financial management problems.• Responsible for translating the website content into English.• Responsible to develop UX research and benchmarking for the website.• Developed heuristic analysis for the website.• Developed user interviews with clients.• Designed low-fidelity prototypes and validated with the clients.• Designed high-fidelity screens for web software.• Developed user tests with clients and workmates.Project: NEXT Finance AppCompany provides a mobile app to enhance a web-based software with smartphone access.• Responsible to design mobile solutions for financial management problems.• Responsible for translating the mobile app into English.• Responsible to develop UX research and benchmarking for the app.• Responsible to deploy the app in App Store and Play Store with the dev team.

Belo Horizonte

Project: Fastway Digital Marketing• Designed marketing posts in Social Media for the company and clients.• Designed banners, backdrops, business cards and customized accessories for clients.

Belo Horizonte

Photo editor for the program Com Legenda, an initiative that documented the experiences of UEMG exchange students and shared on a homonymous blog creating a communication network between students.

Lake Buena Vista, Florida, U.S

Custodial in EPCOT• Worked in park cleaning and helped guests providing information about services and attractions.• Worked in various customer interactions.

Belo Horizonte

Responsible to develop data reports from database queries for clients and for the company. Developed corrections for errors and bugs in databases. Worked in various coding and testing activities.

Belo Horizonte

Project: Vivver Healthcare Software• Developed data reports from database queries for clients and for the company.• Developed corrections for errors and bugs in databases.

Belo Horizonte

Intern responsible to design and develop a beginners guide for Microsoft SharePoint. Developed small C# routines for Microsoft SharePoint tasks. Engaged in various coding activities.Project: Microsoft SharePoint beginners guide• Designed and developed a beginners guide for Microsoft SharePoint.• Developed small C# routines for Microsoft SharePoint tasks.

Lato Sensu Specialization, Interaction Design

Bachelor, Graphic Design

Bachelor, Information Systems

Left the course in 4º semester and changed studies to Graphic Design.

Graduation

Activities and Societies: Treasurer of Cavalry Guild; Musical band; International Relations Simulations Club; Athletics Team; Horse riding.