Lucas Borba Email & Phone Number
Who is Lucas Borba? Overview
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Lucas Borba is listed as Senior Product Designer at QiBit, a company with 2 employees, based in Belo Horizonte, Minas Gerais, Brazil. AeroLeads shows a matched LinkedIn profile for Lucas Borba.
Lucas Borba previously worked as Senior Product Designer at Whirlpool Corporation and Product Designer - Blip Marketing & Growth at Blip. Lucas Borba holds Project Management from Tera.
Email format at QiBit
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About Lucas Borba
As a Product Designer I love creating data-informed digital experiences driven by business objectives and user needs. 🌟 Recent Achievements:🏆Over the past 3 years, I've collaborated with multidisciplinary teams in Brazil, USA, and Mexico, serving notable companies such as Blip, Energisa, and Voltz. I've been working directly with Product Managers, Developers, and Data Analysts, designing products and solutions related to Conversational Marketing, Growth, Fintech, Custumer Experience and Support.🏆 $15,375,072.14 in revenue in 2023 via Omnichannel Chatbot with 356K Active Users and 80.7% Engagement.🏆 Savings of $90,200.00 related to issues resolved by Blip GPT AI with a 25% Reduction in Average Resolution Time and a 24% Increase in Customer Satisfaction.🔍 My Approach:🚀 User-Centered Design- I seek to cultivate empathy to uncover users' real tasks and needs. I use research techniques and my background in Social Sciences to understand not only numbers but the rich qualitative universe.✍️Pixel Perfect Design & Handoff Specifications- It's not enough to be proficient in top-market tools like Figma; I also strive for good alignment and communication with developers to ensure fewer errors and rework.✨ UX Strategy- My goal is to create experiences that leave a lasting impression while keeping sight of the company's business results. I aim to think about how my deliverables can contribute to the company's OKRs, impacting revenue growth, cost reduction, or creating competitive advantage.💡 Everything is an Experience- To me, storytelling and visual design add value beyond product creation, so I strive to make presentations, data reports, and UX/UI artifacts more engaging and useful. I also view my team and stakeholders as users and my deliverables as my own products.🎯 Continuous Discovery and Agile Mindset- I firmly believe in the power of communication, collaboration, and adopting a Lean approach for rapid and continuous experimentation and learning, facilitating constant adaptation and risk mitigation.🧙♂️ Personally, I'm a former Geek/Gamer who now enjoys board games, a good book, and cooking with friends. I love having a minimalist lifestyle and less digital time in my free time.Feel free to reach out via DM if you'd like to chat further!
Lucas Borba's current company
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Lucas Borba work experience
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Senior Product Designer
CurrentSenior Product Designer at Whirlpool Responsible for Brastemp E-commerce User Experience
Senior Product Designer
Current
Product Designer - Blip Marketing & Growth
Created information architecture, user flows, prototypes, and A/B tests for Blip Marketing Chatbot, designed to efficiently collect, qualify, and recover leads across multiple channels.🏆Key Outcomes:- Achieved a remarkable 48.8% Year-over-Year growth in total Platform as a Service (PaaS) revenue.- Boasted 356 thousand active users with an 80.7% engagement.
Product Designer - Blip Customer Support
Designed Blip Help Chatbot, incorporating AI GPT3.5 across multiple channels, conducting: Requirements analysis, Interviews, Journey Mapping, Usability Testing, and Prototyping in Figma.🏆Key Outcomes:- Substantial savings related to tickets resolved by AI Chatbots.- Achieved a 25% reduction in the average resolution time.- Decreased the first support.
Ux Designer - Professional Service
At Voltz Fintech Project, I facilitated Business Design workshops with executives stakeholders, leveraging the Lean Inception framework to build a minimum viable product (MVP).🏆Key Outcomes: - New conversational onboarding experience tailored to Voltz Mobile App, driving a significant increase in monthly active users (MAUs) and app downloads.Lastly, at.
Ux/Ui Designer
- As a UX/UI Designer I provide end-to-end design services, from wireframes to high-fidelity prototypes for Mobile and Web Apps. My services are tailored to diverse needs, be it a small project or a full-scale product.
Learning Experience Designer
- Desenhei experiências de aprendizagem com foco na Aprendizagem Socioemocional (SEL). Colaborei com uma equipe de educadores para criar materiais baseados em Psicologia Positiva e Inteligência Emocional, realizando.
Lucas Borba education
Project Management
Programa Ux Unicórnio, Ux Design
Pós Graduação, Psicologia Positiva
Bacharelado Em Ciências Sociais
Frequently asked questions about Lucas Borba
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What company does Lucas Borba work for?
Lucas Borba works for QiBit.
What is Lucas Borba's role at QiBit?
Lucas Borba is listed as Senior Product Designer at QiBit.
Where is Lucas Borba based?
Lucas Borba is based in Belo Horizonte, Minas Gerais, Brazil while working with QiBit.
What companies has Lucas Borba worked for?
Lucas Borba has worked for Qibit, Whirlpool Corporation, Blip, Take Blip, and Upwork.
How can I contact Lucas Borba?
You can use AeroLeads to view verified contact signals for Lucas Borba at QiBit, including work email, phone, and LinkedIn data when available.
What schools did Lucas Borba attend?
Lucas Borba holds Project Management from Tera.
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