Lucas Petrunko Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• Respond to numerous requests from customers being part of the Zara campaign;• Provide excellent customer service for Brazil, the United States and Canada;• Assist customers with various requests (purchases, returns, delivery, etc.);• Process end-to-end queries for e-commerce operations;• Ensure quality service with an average of 60 calls per day, as well as respond to requests by email and chat.

Curitiba, Paraná, Brazil

• Reconcile and control supplier, debtor and creditor accounts;• Conduct analyzes and consolidate financial information for reports and statistics;• Execute various administrative, operational and quality controls, while carrying out the required follow-ups;• Verify and make payments to suppliers;• Audit of processes and inventories.• Publish documents in the SAP system, in the financial module, following the established procedures;• Analyze inputted documents according to the tax and tax classification to be applied in each case.

Curitiba, Paraná, Brazil

• Perform the monthly delivery of additional tax obligations for 25 clients (EFD tax, EFD contributions, DCTF, GIA-ST);• Manage tax risks in the preparation of information;• Make provisions for taxes and declarations;• Set up tax closing processes based on the tax classification;• Integrate invoicing systems facilitating the accounting management of small, medium and large businesses;• Provide excellent customer service by responding to requests from corporate clients;• Carry out follow-ups within established deadlines.

Bachelor Of Business Administration - Bba

Activities and Societies: Team member of the campus' athletic association.

High School Diploma

Activities and Societies: Volleyball.