Lucas Pugliese Email & Phone Number

• Management of delivery teams and be responsible for career development, goal setting and appraisals.• Meet service revenue targets• Provide revenue forecasts and reports as directed• Ensure quality and profitable services are delivered to Avid customers.• Work with PS worldwide to ensure consistency of delivery.• Ensure skills of team are improved through workshops and training courses.• Ensure that the services estimations of quantity and time scale are achievable within the scope of the requirement and the timescales requested.• Ensure that costs incurred are accurately recorded in the PSA system.• Carry out business activities in a highly professional manner with honor, integrity and with cultural sensitivity.• Proactively assist the sales force in growing services business.• Promote our customers success through targeted services quoting and promotion• Strong communication across functional groups and within the delivery management team both in EMEA and other geographies.• Maintain quoting activity reports with the professional services operations team to measure status and success.• Services point contact to a sales team for an agreed EMEA region maintaining close relationship with team• Direct sales team to appropriate process for level of business – e.g. Bid Manager, Pre-Sales, Delivery Manager• Define services requirements for ‘run rate’ business with account managers or customer to meet their business objectives.• Provide forecast and pipeline information to the services operations group• Define services requirements for ‘run rate’ business with the account managers or customer to meet their business objectives.• Identify and mitigate technical and commercial risk in the requested delivery• Maintain strong estimation process to drive quality and consistency.• Provide forecast and pipeline information to the services operations group

Managing a team of 9 person across southern region. My team is composed by project managers and project engineers and we're responsible of all the deliveries in this region.

Some projects lead :- TF1 (Paris, France)- RTBF Brussels- RFO Malakoff and DOM-TOM- M6 (Metropole Television, Paris), - France 24 (France)- France 3 : mise en place dans 12 regions d'un système news editing- Disney channel (Marne La Vallée, France)- Arte (Strasbourg, France)- EquipeTV (Paris, France)- Canal+ (Paris, France

Advanced Management Program - Strategic Approaches To Digital Convergence

Continual technical innovation throughout a variety of sectors and rapid changes in digital consumption habits have led to the creation.

Education record