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Lucas Sorreano Email & Phone Number
Product Manager - Prevenção a Fraude
at
meutudo.
1 work email found
@dock.tech
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Manager - Prevenção a Fraude
Location
Osasco, São Paulo, Brazil
Company size
Who is Lucas Sorreano? Overview
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Quick answer
Lucas Sorreano is listed as Product Manager - Prevenção a Fraude at meutudo., a company with 642 employees, based in Osasco, São Paulo, Brazil. AeroLeads shows a work email signal at dock.tech and a matched LinkedIn profile for Lucas Sorreano.
Lucas Sorreano previously worked as Product Owner - Fraud Prevention at Alelo Brasil and fraud prevention supervisor at Grupo H2. Lucas Sorreano holds Master Of Business Administration - Mba, Gestão Ágil from Universidade Anhanguera São Paulo.
Company email context
Email format at meutudo.
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{first}.{last}@dock.tech
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AeroLeads found 1 current-domain work email signal for Lucas Sorreano. Compare company email patterns before reaching out.
Profile bio
About Lucas Sorreano
Professional with 11 years of experience in financial and payment institutions, specialized in Fraud Prevention. Graduated in Marketing, Post-graduated in Compliance and Risk Management, and MBA in Agile Management.I work in the area of Fraud Prevention and Products, with a focus on innovation and efficiency. Experienced in product roadmap, stakeholder management, creating user stories, and defining OKRs. Skilled in analyzing suspicious transactions, biometric authentications, customer journey mapping, design thinking, and machine learning for fraud detection. Collaborate with Cyber-Security, Technology, Information Security, Customer Service, Legal, and Finance teams.I am an innovation enthusiast and believe in the transformative power of technology to optimize processes and strengthen security to prevent fraud. I enjoy exchanging ideas, sharing best security practices on LinkedIn, and networking.
Listed skills include Microsoft Powerpoint, Microsoft Office, Microsoft Word, Trabalho Em Equipe, and 6 others.
Current workplace
Lucas Sorreano's current company
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Meutudo.
9 roles
Lucas Sorreano work experience
A career timeline built from the work history available for this profile.
Product Owner - Fraud Prevention
CurrentLeadership of a team focused on security and fraud prevention.Planning and execution of agile sprints.Understanding business rules, impacts, and risks.Creation and management of user stories.Conducting planning, daily, retro, refinement, and review meetings.Monitoring development and homologation of deliveries.Backlog management, prioritizing features and.
Feb 2024 - Present
Fraud Prevention Supervisor
Leadership of a team focused on security and fraud prevention.Monitoring financial transactions and bets to identify suspicious activities.Managing negotiations with payment service providers and anti-fraud solution vendors.Analyzing suspicious profiles to detect fraud patterns in winnings and gaming profiles.Producing detailed reports for insights on.
Nov 2023 - Jan 2024
Operations Coordinator
Coordination of a Customer Experience team with 12 members.Supervision of channels such as Bacen, Ouvidoria, Reclame Aqui, SAC, Chat, Email, and RD Station.Implementation of continuous feedback and training.Monitoring of KPIs such as Productivity, SLA, NPS, CSAT, and Quality.Use of Excel and Power BI for analysis.Monitoring the area’s.
Sep 2022 - Jul 2023
Analista De Customer Experience Pleno
-Aplicação de treinamentos e onboarding para novos clientes.-Foco na resolução de problemas com ênfase na qualidade (CX).-Monitoramento contínuo de SLA e Backlog.-Estudos e análises precisas para auxiliar na tomada de decisão.-Gestão de softwares internos, incluindo usuários, contratos, melhorias e adaptações.-Mapeamento de fluxos de melhorias.
Nov 2021 - Sep 2022
Supervisor De Prevenção À Fraude E Atendimento Ao Cliente
-Liderança da Central de Atendimento PJ com 30 colaboradores, assegurando baixos índices de absenteísmo e otimização de resultados.-Promoção da excelência através de treinamentos, feedbacks, definição de responsabilidades e acompanhamento de desempenho.-Atualização de relatórios e monitoramento de KPIs críticos (Produtividade, Nível de Serviço, SLA, NPS.
Jan 2018 - Mar 2021
Analista De Prevenção À Fraude Pleno
-Análise de transações de Pessoas Físicas e Jurídicas, monitorando atividades suspeitas e prevenindo fraudes.-Criação e implementação de regras, métricas e fluxos para prevenção de fraudes.-Elaboração de dossiês para canais críticos, garantindo a segurança e conformidade.-Desenvolvimento e manutenção de indicadores de desempenho (KPIs) para monitorar a.
Jan 2015 - Dec 2017
Analista De Prevenção À Fraude Junior
- Contato telefônico com o cliente para investigação e confirmação de transações.
- Monitoramento e análise das transações de clientes, a fim de identificar possíveis fraudes oucomportamentos irregulares e assim evitar perdas financeiras.
- Análise cadastral através de sistemas internos.
- Autorização de uso de cartões no exterior.Principais Resultados Alcançados: Fui reconhecido pela Organização por maior quantidade defraudes identificadas dentro de um único expediente, além de certificados semanais de.
Sep 2013 - Jan 2015
Auxiliar Administrativo
- Atualização de dados cadastrais de clientes, digitalização e arquivamento de documentos, controle de arquivos.
- Report diário da produtividade da equipe com quantidade e características de cadastros efetuados.
Aug 2012 - Jun 2013
Team & coworkers
Colleagues at meutudo.
Other employees you can reach at meutudo.com.br. View company contacts for 642 employees →
PC
Patricia Costa
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
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TL
Thaiany Lima
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
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MF
Marcelo Feitoza De A.Freitas
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
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AN
Amanda Negreiros
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
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AF
André Favaro
Colleague at Meutudo.São Paulo, São Paulo, Brazil, Brazil
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RS
Ronaldo Silva
Colleague at Meutudo.Paramoti, Ceará, Brazil, Brazil
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BB
Brena Bastos
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
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EA
Estela Albano
Colleague at Meutudo.São Paulo, São Paulo, Brazil, Brazil
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LC
Lucas Carvalho
Colleague at Meutudo.Barueri, São Paulo, Brazil, Brazil
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AS
Aline Sousa
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
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Patricia Costa
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
View →
TL
Thaiany Lima
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
View →
MF
Marcelo Feitoza De A.Freitas
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
View →
AN
Amanda Negreiros
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
View →
AF
André Favaro
Colleague at Meutudo.São Paulo, São Paulo, Brazil, Brazil
View →
RS
Ronaldo Silva
Colleague at Meutudo.Paramoti, Ceará, Brazil, Brazil
View →
BB
Brena Bastos
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
View →
EA
Estela Albano
Colleague at Meutudo.São Paulo, São Paulo, Brazil, Brazil
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LC
Lucas Carvalho
Colleague at Meutudo.Barueri, São Paulo, Brazil, Brazil
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AS
Aline Sousa
Colleague at Meutudo.Fortaleza, Ceará, Brazil, Brazil
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3 education records
Lucas Sorreano education
Master Of Business Administration - Mba, Gestão Ágil
Pós-Graduação Lato Sensu, Compliance E Gestão De Riscos
Graduação, Marketing
FAQ
Frequently asked questions about Lucas Sorreano
Quick answers generated from the profile data available on this page.
What company does Lucas Sorreano work for?
Lucas Sorreano works for meutudo..
What is Lucas Sorreano's role at meutudo.?
Lucas Sorreano is listed as Product Manager - Prevenção a Fraude at meutudo..
What is Lucas Sorreano's email address?
AeroLeads has found 1 work email signal at @dock.tech for Lucas Sorreano at meutudo..
Where is Lucas Sorreano based?
Lucas Sorreano is based in Osasco, São Paulo, Brazil while working with meutudo..
What companies has Lucas Sorreano worked for?
Lucas Sorreano has worked for Meutudo., Alelo Brasil, Grupo H2, Dock, and Santander Brasil.
Who are Lucas Sorreano's colleagues at meutudo.?
Lucas Sorreano's colleagues at meutudo. include Patricia Costa, Thaiany Lima, Marcelo Feitoza De A.Freitas, Amanda Negreiros, and André Favaro.
How can I contact Lucas Sorreano?
You can use AeroLeads to view verified contact signals for Lucas Sorreano at meutudo., including work email, phone, and LinkedIn data when available.
What schools did Lucas Sorreano attend?
Lucas Sorreano holds Master Of Business Administration - Mba, Gestão Ágil from Universidade Anhanguera São Paulo.
What skills is Lucas Sorreano known for?
Lucas Sorreano is listed with skills including Microsoft Powerpoint, Microsoft Office, Microsoft Word, Trabalho Em Equipe, Microsoft Excel, Varejo, Acesso, and Microsoft Power Bi.
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