Lucas Troyse Email & Phone Number

Campinas, São Paulo, Brasil

Dinâmica personalizada pela demana do cliente. Além de elaboração de orçamentos e contatos comerciais de produtos de Merchandising gráficos, a dinâmica se extende a controles financeiros prepararção fiscal, gestão de eventos de Marketing, organização de cronogramas, relacionamento com o Cliente gestão de tempo e equipe

Campinas, São Paulo, Brasil

Part-time (often full-time) support in Human Resources matters, specially with Recruitment, Employee Relations and Personal Department Generalism. Consulting with Finance, Taxes, Accounting and General Administrative tasks, helping the company to bring its management to up-to-date strategies.

Campinas, São Paulo, Brazil

Local family business, bakery.In this comeback to the business, the focus was to build simple procedures to keep employees motivated and advocating for the company. We restarted having weekly fast meetings in order to keep all informed about selling goals, customer feedback (service and goods) and discuss about group issues. Also we have started with a bonus/prize variable remuneration, considering team sells and individual behaviour performance.Both those actions have scaled gross revenue up to 15% above expected results considering seasonality in 2 months, providing enough income for the bakery to pay off its primary debts acquired during the COVID-19 pandemic and put it back on track of growth.Besides financial success, in P&C branch there was another major win: the turnover mark (usually significantly large as in whole service market in Brazil) has dropped significantly, down to approximately only 1 replacement per month.Although the results were very satisfying, the personal friction between me and my family began once again to affect the business performance, and that is why I have decided to quit permanently

Msc Splendida

Full table/restaurant service routine onboard of a cruise ship, with high standards expected by leaders and customers. High pressure from leaders, with large working hours together with a unique experience of living among more than 40 different nationalities, learning about other cultures, languages and points of view. Possibility of traveling for multiple countries while working.● Deep learn about international cuisine● Ability to work with great amount of pressure, coming from customers or supervisors● Assertive communication in multiple languages with passengers and crew

Campinas, São Paulo, Brasil

Responsible for all the administrative tasks and routine of the startup company. Dealing simultaneously with HR, Finance, International Commerce, Taxes, Accounting, Compliance and Inside Consulting.● Increase of 10% at total employees number with conduction of selective processes in Technology, Design, Customer Experience and Marketing areas● Establishment of a new and more effective internal communication language, increasing commitment teams with performance and company admiration and reducing general resigns● Deep learning about International Commerce, Agile methodologies (SCRUM) and startup environments, such as incubators

Msc Seaview

Contract interrupted by COVID-19 pandemic

Campinas, São Paulo, Brasil

Local family commerce business - bakery. Where there were chances of early professional developing since early life years (with table and counter service, cashier operation, bread manufacturing assistance).Complete job rotation at all the areas, first learning about the multiple jobs inside the company, and then starting to lead by example and by improvement counselling.● First years with bigger focus on customer experience/service. Applying ideas as up-selling, courtesy products for customer introduction, high standards of service for larger margin in table-served products.● Latest years, with parallel academic experience, focus on administrative tasks and routine, inside all the areas of management in a small family business● Introduction of projects for professionalizing Finance projections and improve Human Resources performance. With better hiring processes, the turn-over employee rate fell drastically, saving 30% of previous investment used for new admissions and resign payouts

Vinhedo, São Paulo, Brasil

Academic project of following up a company for the whole year, mapping its processes, weakness, strengths, etc, and developing a business improvement project to be delivered after 10 months of analysis

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 7,1

Full-time studies

Bachelor'S Degree, International Relations And Affairs

Incomplete. After 1 year, study area changed for another subject