Lucas Tully Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Delivered qualified & interested candidates to Financial Services clients seeking top Salesforce tech talent.
• Led full recruitment life-cycle process, from strategic sourcing, screening, talent recruitment and acquisition, to interview preparation, offer negotiation, and onboarding.
• Developed in-depth knowledge of Salesforce products, offerings, and markets.
• Increased hiring in niche areas by effectively using recruitment platforms and resources, including LinkedIn Recruiter, ATS, Boolean searches, networking, and referrals.
• Created a detailed log of all calls, emails, interactions, and activities on the internal Salesforce database.

Chicago, Illinois, United States

• Managed a high-volume of inbound calls assisting customers with customer service and sales.
• Process payments, credit applications, order entries, and customer service cases in CRM system.
• Use my sharp problem-solving skills to quickly research problems and offer best solutions.
• Use a high level of computer skills to navigate multiple systems, including MS Office Suite.
• Consistently exceed performance benchmarks by 10%+ using innovative upselling techniques.

• Supervised front desk operations for 99 room AAA three-diamond property.
• Collected payments, authorized credit cards, and checked-in guests using CRM system.
• Made room reservations and sold rooms to guests over the phone and in-person.
• Contributed to maintaining a harmonious and effective work environment.

Dubuque, Iowa Area

• Managed day-to-day marketing content creation for retail pharmacy’s web & social media presence.
• Crafted creative social media posts, blogs, videos, as well as paid and organic ad campaigns.
• Enhanced corporate digital brand with effective marketing strategies.
• Organized content creation schedule that increased foot traffic and retail sales.
• Used social media management tools to track engagement metrics and growth goals.
• Assisted HR in posting & monitoring online application tools like LinkedIn Recruiter, job boards and Facebook.

Dubuque, Iowa Area

• Provided professional, pleasant customer service to inbound callers concerning their retirement plans.
• Efficiently processed confidential transactions with an attention to detail.
• Contributed as team member to team’s efforts to meet and exceed team KPI’s and goals.

Dubuque, Iowa Area

Dubuque, Iowa Area

Maquoketa, Iowa

Dubuque, Iowa

Bachelor Of Arts (B.A.), Public Relations & Politics

Activities and Societies: • Loras College Mock Trial Team; Attorney, Witness, Captain (2014-2017) • Loras College Democrats; Vice.

High School, Honors

Activities and Societies: - Editor-in-Chief of the Wahlert Catholic High School Newspaper, "The Gleaner". - Recipient of the annual Fr..