• Provided Personalized one-on-one career coaching services to help clients clarify their career goals• Tailored CVs, significantly enhancing clients chances of securing interviews and getting better opportunities• Optimized Linkedin profiles to increase visibility and networkink opportunities.• Conducted DISC assessments and provided targeted job interview preparation.

- Serving as a direct contact for potential students by answering questions and providing assistance- Reaching out to new countries and finding new outreach approaches to attract more candidates- Assisting registered candidates going through the application process- Helping potential candidates choose the right study track to ensure that they are accomplishing their goals

• Providing customer service for financial products, ensuring client satisfaction and effective support.• Managing 150+ client portfolios, fostering strong relationships with the institution.• Consistently achieving goals through effective negotiation and clear communication.

Consistently meets goals through effective negotiation and clear communication, driving performance and achieving targets.Provides comprehensive support for 6 products, personally and via call centers, ensuring high customer satisfaction.Promotes ambitious sales strategies to meet organizational objectives, contributing to growth and success.Cumprir as metas de forma consistente por meio de negociação eficaz e comunicação clara, impulsionando o desempenho e atingindo as metas.Fornecer suporte abrangente para 6 produtos, pessoalmente e via call centers, garantindo alta satisfação do cliente.Promover estratégias de vendas ambiciosas para atender aos objetivos organizacionais, contribuindo para o crescimento e o sucesso da empresa.

Delivering exceptional customer service by actively listening to clients, providing timely and effective solutions, and fostering long-term relationships to enhance client retention and satisfaction.Oferecer um atendimento excepcional ao cliente, ouvindo-os ativamente, fornecendo soluções oportunas e eficazes e promovendo relacionamentos de longo prazo para aumentar a retenção e a satisfação dos clientes