Lucas Campos Vaz Email & Phone Number

Vancouver, Bc, Ca

Vancouver, Canada Area

• Engaging Brand Advocate: Successfully introduced new and innovative brands to the market, creating engaging in-store experiences that fostered customer interaction and product awareness.• Effective Communicator: Excelled at building rapport with customers, clearly articulating product benefits and unique selling propositions to generate interest and drive sales.• Results-oriented Promoter: Utilized strong presentation and demonstration skills to showcase product features and benefits, contributing to increased brand visibility and customer adoption.

Vancouver, British Columbia, Canada

• Rapid Career Progression: Started as a Customer Experience Associate, progressed to Senior Customer Experience Associate, and then to Financial Advisor within 1.5 years, demonstrating strong performance and potential.• Client Relationship Management: Managed a portfolio of 400+ personal banking clients, providing tailored financial solutions.• Customer Satisfaction: Elevated branch's customer satisfaction survey results from 48% to 63% in the first year and maintained it at 64% in the second year, achieving one of the highest scores in the district.• Considerable leadership skills aiding every teammate in the branch to achieve their best

Vancouver, British Columbia, Canada

Added responsibilities included but were not limited to: • Lobby leading, with customers triage and assistance • Opening day-to-day accounts, and credit cards considering customer profiles and industry regulations• Building strong and continuing customer relationships with friendly interactions and support

Vancouver, British Columbia, Canada

• Assisted customers with multiple day-to-day banking necessities • Deepened and strengthened clients' relationships with the bank by promoting self-service banking channels • Unveiled profitable opportunities to the bank in accordance with its guidelines and the customer’s best interest • Complied with regulations while reaching pre-established goals

Belo Horizonte E Região, Brasil

• Public Service Focus: Contributed to the expansion of critical infrastructure (fiber optic network) across the State of Minas Gerais, serving the public interest and promoting digital inclusion.• Budgeting & Forecasting: Played a key role in pricing expansion projects, collaborating with sales & engineering teams to develop accurate budgets & forecasts, ensuring efficient resource allocation for public infrastructure projects. Reduced time between sales negotiations and priced proposals from 5 to 3 days, improving efficiency and responsiveness.• Financial Analysis & Reporting: Analyzed KPIs to monitor project financial performance and provide transparent insights to management, contributing to accountability and informed decision-making within a public service context. Identified cost analysis discrepancies, leading to an average 12% reduction in project costs and increased market competitiveness.• Cross-functional Collaboration: Worked closely with sales & engineering teams to align financial objectives with operational goals, ensuring the successful delivery of essential public services.• Problem-Solving: Identified/resolved budgetary discrepancies, ensuring projects remained on track and within budget, safeguarding public funds, and maximizing their impact.

Belo Horizonte E Região, Brasil

• Supporting the sales managers in negotiations;• Actively prospecting corporate clients;• Development of the sales team's routine;• Formulation of proposals and contracts.

Belo Horizonte E Região, Brasil

• Entrepreneurship & Leadership: Founded and successfully managed a kids' events company, demonstrating initiative and business acumen. Achieved an average quarterly growth of 15% in the first two years.• Budgeting & Planning: Developed and managed budgets, ensuring financial sustainability and profitability.• Process Improvement: Established efficient operational processes to streamline event planning and execution.• Performance Measurement: Implemented metrics to track and evaluate the success of events and overall business performance.

Belo Horizonte E Região, Brasil

Public health costs survey through typical industry methodologies.

Belo Horizonte Area, Brazil

• Evaluation of client's activities and projects.• Processes and activities mapping.• Revision and optimization of routines.• Cost analysis.

Auxiliar técnico da Equipe de Handebol. Participação nas tomadas de decisão e treinamentos, além de desenvolvimento dos atletas.

Data Analytics, Data Processing

Post-Baccalaureate In Finance, Finance, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Junior Company (Ibmex); Execution of the project Calourada Alunos Ibmec (videos); Vice-coordinator of the sports.

Educação Física Incompleto, Ciências Da Saúde

Activities and Societies: Equipe de Handebol da Educação Física - UFMG; Equipe de Handebol da UFMG. Educação Física