Lucas Vidal Email & Phone Number

California, United States

San Francisco, California, United States

San Francisco, California, United States

During my tenure at the Head & Neck Medical and Surgical Oncology department, I have passionately contributed to patient-centered care while collaborating seamlessly within interdisciplinary teams, fostering a transformative and impactful healthcare environment as follows.- Demonstrated strong attention to detail by meticulously reviewing and validating patient information, contributing to a high level of data accuracy.- Facilitated seamless communication between medical and administrative teams, handling escalations and ensuring accurate and timely exchange of information.- Consistently achieved and surpassed department quotas through efficient coordination and task prioritization.- Managed patient check-in and check-out processes, ensuring a smooth and organized experience for patients and staff alike.- Expertly handled incoming referrals, referral entry and handling all referral WQs.- Proficiently managed in basket messages, and efficiently uploaded medical records.

Burlingame, California, United States

As an Air Export Agent for Dimerco, I worked with clients such as the Lam Research Corporation to ensure their products (e.g., semiconductors) are exported to countries across Asia. In managing large scale exports, with a volume of approximately 60 shipments per day across 10 different airlines, I oversee the cargo export process starting with its transfer from the warehouse in the San Francisco Bay Area to its shipping destination at the San Francisco International (SFO) airport. With exceptional attention to detail, I prepare the necessary export documentation including AWBs that are compliant with the destination's country specific rules for timely arrival of the client's products.

Joinville E Região, Brasil

I bring a wealth of experience in effectively managing diverse teams within our clients' offices, specializing in delivering outsourcing services in the dynamic realm of foreign trade. I have successfully overseen teams ranging in size from 3 to 30 individuals per location, demonstrating a keen ability to adapt and optimize operational efficiency in various settings. My leadership style is rooted in fostering collaboration, strategic problem-solving, and ensuring that teams are aligned with the client's objectives. allowing me to navigate challenges and deliver impactful solutions that meet the unique needs of our clients.- Coordinated with agents and partners to ensure all import shipments were properly documented by processing and distributing all documentation for incoming consolidations and direct shipments.- Studied various modes of transportation to ascertain the most efficient and timely movement of freight for forwarding and delivery.- Made I/T entries for on-forwarding of shipments to all destinations and arranged transportation to said destination.- Ensured that all documents required by customs regulations were corrected and completed to include customer compliance under the supervision of the designated Customs Brokers.- Negotiated with trucking companies and airlines to obtain rates and guarantee of delivery.- Arranged local deliveries for NNR customers after customs clearance when appropriate.- Issued invoices to customers.- Set up all necessary arrangements indicated on Advance Information to smooth import freight movement.- Provided quotes and estimates for customers and internal requests from overseas partners.- Delivered exceptional customer service by corresponding with customers and overseas partners through e-mail, fax, etc.- Assisted in the implementation of customer service policies and procedures to ensure that the provided service was appropriate and met quality standards.

Joinville E Região, Brasil

- Oversaw outsourcing for the Austrian company, Amann Girrbach.- Due my fluency in English and experience with foreign negotiation, I worked inside this company and managed all importation processes, starting with the purchase order through the delivery of goods at the company's warehouse.- Detailed duties: * Direct customer service. * Purchase Order preparation. * Negotiation with the exporter. * Preparation of product description. * Consulting and evaluation of ex-tarifário. * Analysis of pre-shipment documentation. * International freight quotation. * National freight quotation. * DTA quotation. * Scheduling and preparation for pick up. * Preparation of documents for the issuance of DI. * Requests of receipts. * Import License Analysis * Import Declaration Analysis

Anchorage, Alasca E Região, Estados Unidos,

Delivered outstanding customer service for 24 cruises of 1200 passengers each, as part of the general administration of the ship`s hotel. In collaboration with my department team, provided and managed with excellence, the financial, legal and hospitality needs of cruises to Alaska and the Caribbean.

Bachelor'S Degree, International Business

Associate'S Degree, Computer Science