Lucas Francisco
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Lucas Francisco Email & Phone Number

User Happiness Manager @ Remote at Remote
Location: Faro, Portugal 4 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Remote
Role
User Happiness Manager @ Remote
Location
Faro, Portugal
Company size
1100 employees

Who is Lucas Francisco? Overview

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Quick answer

Lucas Francisco is listed as User Happiness Manager @ Remote at Remote, a with 1100 employees, based in Faro, Portugal. AeroLeads shows a matched LinkedIn profile for Lucas Francisco.

Lucas Francisco previously worked as User Happiness Manager at Remote and Customer Service Supervisor at Intelcia. Lucas Francisco holds Licenciatura, Biochemistry, 14 from Universidade Do Algarve.

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Remote

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Profile bio

About Lucas Francisco

Lucas Francisco is a User Happiness Manager @ Remote at Remote.

Current workplace

Lucas Francisco's current company

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Remote
Remote
User Happiness Manager @ Remote
san francisco, california, united states
Website
remote.com
Employees
1100
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4 roles

Lucas Francisco work experience

A career timeline built from the work history available for this profile.

User Happiness Manager

Current
Remote
Dec 2021 - Present

Customer Service Supervisor

Intelcia

Faro, Portugal

- Onboarding and offboarding of resources- Supporting B2C and B2B customer-facing team leaders and teams- KPI and SLA analysis and mitigation plans- SLA compliance- Perfomance Management Systems (Implementation)- Quality Management System (Implementation)- Continuous Service improvement and performance analysis

Jan 2021 - Dec 2021

Team Manager

Randstad

Faro, Portugal

- Onboarding and offboarding of resources- Managing and supporting B2C and B2B customer-facing teams- Manager of customer satisfaction- Monitorization of daily, weekly and monthly indicators of customer satisfaction (NPS)- Staff performance review- KPI and SLA analysis and mitigation plans- SLA compliance- Continuous service improvement- Assessing and developing Personal Developments Plans- Communication Strategies- Stock management- Quality control

Jan 2020 - Dec 2020

Customer Care Professional

Randstad

Faro, Portugal

- Customer Service and Sales Force on a telecommunications business- Analysing and advising customers on the best solutions for their needs- Customer satisfaction (Ex: NPS)- Customer Success follow-up by email and/or phone- Daily and monthly reports and feedback- Complaints Management- Product cross-selling and upselling- B2C and B2B sales- Coaching and Training of new hires- SPOC for back office tasks and knowledge management

Jul 2015 - Dec 2019
Team & coworkers

Colleagues at Remote

Other employees you can reach at remote.com. View company contacts for 1100 employees →

TR Trial Reem Trial Reem Colleague at RemoteMetro Cebu, Philippines View → DP Denys P. Denys P. Colleague at RemoteKharkiv Metropolitan Area, Ukraine View → MB Miguel Baptista Miguel Baptista Colleague at RemoteLisbon Metropolitan Area, Portugal View → DW Dur-E-Sameen Waraich Dur-E-Sameen Waraich Colleague at RemoteFaisalabad, Punjab, Pakistan View → VL Victoria Longstreet Victoria Longstreet Colleague at RemoteMinneapolis, Minnesota, United States View → MZ M. Zeeshan Aslam M. Zeeshan Aslam Colleague at RemoteLahore District, Punjab, Pakistan View → AE Amany Elsaid Amany Elsaid Colleague at RemoteCairo, Egypt View → NA Nabihah Akhtar Nabihah Akhtar Colleague at RemoteFailsworth, England, United Kingdom View → UB Ubaid Baig Ubaid Baig Colleague at RemoteKarachi Division, Sindh, Pakistan View → VG Valerie Gould Valerie Gould Colleague at RemoteChesterfield, Virginia, United States View →
1 education record

Lucas Francisco education

FAQ

Frequently asked questions about Lucas Francisco

Quick answers generated from the profile data available on this page.

What company does Lucas Francisco work for?

Lucas Francisco works for Remote.

What is Lucas Francisco's role at Remote?

Lucas Francisco is listed as User Happiness Manager @ Remote at Remote.

Where is Lucas Francisco based?

Lucas Francisco is based in Faro, Portugal while working with Remote.

What companies has Lucas Francisco worked for?

Lucas Francisco has worked for Remote, Intelcia, and Randstad.

Who are Lucas Francisco's colleagues at Remote?

Lucas Francisco's colleagues at Remote include Trial Reem, Denys P., Miguel Baptista, Dur-E-Sameen Waraich, and Victoria Longstreet.

How can I contact Lucas Francisco?

You can use AeroLeads to view verified contact signals for Lucas Francisco at Remote, including work email, phone, and LinkedIn data when available.

What schools did Lucas Francisco attend?

Lucas Francisco holds Licenciatura, Biochemistry, 14 from Universidade Do Algarve.

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