Lucas Wright Email & Phone Number

Supervisor at Starbucks Euro Garages. Recent BA Criminology graduate from Edge Hill University with Upper Second-Class Honours.I am a dynamic and results-oriented professional known for thriving under pressure and exceeding expectations. With a relentless work ethic, I embrace challenges head-on, demonstrating resilience and adaptability in fast-paced environments. An open-minded individual, I value diverse perspectives and foster collaboration to drive innovative solutions. I have a commitment to excellence, continuous improvement, and a proactive mindset. I bring a blend of leadership and adaptability, creating an environment that promotes innovation, teamwork, and efficiency.Alongside completing my bachelor's degree at Edge Hill, I worked in the university library as a Student Assistant. I contributed to the effective operation of customer-focused support within learning services, providing advice and assistance to staff and students of the university. This included processing and sorting returned library resources, whilst maintaining security of personal information and data of students and staff and the upkeep of the 250,000-item stock count. This role also included the training and mentoring of new staff members, a skill I developed further at Starbucks. After completing my undergraduate I joined Euro Garage Starbucks as a Team Supervisor in the summer of 2021. Here my skills increased tenfold as it became necessary to deliver success as part of a team in an extremely busy and high-pressure environment, all while maintaining a calm demeanour.Whilst at Starbucks I have developed my skills further as I am responsible for ensuring the store runs smoothly daily through hard work and delegation to leave customers satisfied with our service. More recently I was selected to take part in the Starbucks Future Stars management program. This helped to gain vital management knowledge on how to better run stores both more timely and financially efficiently to ensure the business thrives. Furthermore, as assistant manager of our store, I was responsible for closer management of staff to ensure we hit training deadlines. I also had to make certain that our high standards and targets were being met to pass internal and external audits.