• Responsible for the Southern Europe Hostel market, which accounts for 1500+ partners and 20% of theHW yearly revenue. (25M)• Making sure to have a high level of product adoption and competitive online inventory to sell on ourwebsite. Since I joined the team our competitiveness Index in the market has almost doubled. Ancillarysales have gone up 100%, reaching 1.2M in 2019 and 30% up already in Q1 YTD V 2019.• Direct responsibility and point of contact for the top 150 partners in my regions. Monthly and quarterlyreviews scheduled through Hubspot with in person meeting when required.• Prioritizing leads and securing high success rates in the pipeline. Distributing leads across the teamaccording to the lead value.• In most cases to achieve my target I need to deal with multiple departments (Product, Sales, Operation,Marketing, IT, Business intelligence and legal)• Responsible of a team of 4 account executives. Since I joined the team we hit the target every quarterand 2 of my direct reports have been promoted into more senior roles.• Organizing and speaking at city conferences and travel market fairs (Held conference in Italian, Spanishand English in many European cities)• Great presenting skills and at creating engaging business presentation decks.

Helping Hostels partners to maximize their production potential utilizing datainsight, marketing, distribution, and revenue management tool-set.• developing and nourishing strong partner relationships by providing relevantdata insights and superior support services to the hostels, • Ensuring my portfolio of hostels was consistently optimized and competitiveon the Hostelworld sites to maximize conversion.• Secure additional inventory over high demand and compression periods tosatisfy customers' pressing needs.• Provide coaching to colleagues (peers, Associate Market Managers, MarketExecutives) on best practices.• I was Awarded top sellers for advertising listing for 4 years in a raw.• During this time, I travelled to most European countries delivering hostelsconference and business meetings in English, Spanish and Italian.

Tech Support: supporting a portfolio of 2000+ operators in the area assignedfor their day to day queries, bugs fixing.• Customer Acquisitions: proactively onboarding new properties into ourplatforms.• Sales; Online Advertising and display: selling featured placements on ouraffiliate platforms at the time (Ryanair), ancillaries sales of Booking Enginesand custom websites

I worked 1 year in the Dundrum Shopping Center- Customer Service: Greeted customers with a friendly and helpful attitude. Answering questions regarding inventory, sales and promotions- Fashion advisor: making sure to find the perfect outfit for our customers in order for them to have a great experience in our shop and increase their loyalty for our brand. - Visual merchandize: Assisted with displays and offered ideas to increase product appeal.- Stockroom organization

I took part on the setting up of a new bookshop for the Arion chain in Rome. We used to sell books, movies and music.- Customer advising and retaining- Managing payments- Visual Merchandize